Appliance Trim Kit User Manual

Chapter 2: Monitoring the SG Appliance

4. Click Close to close the View Metrics Detail dialog.

5. Optional—If you want to modify a metric, highlight the metric and click

Set

Thresholds

. The Maintenance > Health Monitoring page displays. To modify the metric,

follow the procedure describe in “Changing Threshold and Notification Properties”

on page 28.

Related CLI Syntax to View Health Monitoring Statistics

SGOS#(config) show system-resource-metrics

The show system-resource-metrics command lists the state of the current system resource

metrics.

Notification varies by platform. If you try to set notification for a metric that does not

support notification, you will see the following error message:

Sensor not supported on this platform

Depending on the platform, the metrics displayed by the show system-resource-

metrics

command might differ from the metric names listed in the alert command

output. For example, the

bus-temperature metric can be shown as motherboard

temperature

in the show system-resources-metrics output. If you are setting

notification from the Management Console, you can verify the category by clicking the

Preview button to view the CLI output.

Troubleshooting

If you continue to receive alerts, contact Blue Coat Technical Support. For licensing

questions, contact Blue Coat Support Services. It is helpful to obtain a packet capture for

CPU, memory pressure, and network interface issues, before calling Technical Support.

Table 2-4. Technical Support and Support Services Contact Information

Blue Coat Technical Support

http://www.bluecoat.com/support/contact.html

Blue Coat Support Services

http://www.bluecoat.com/support/services/index.html