User guide

Blue Chip Training Guide Page 51 of 193
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Blue Chip Training Guide
Alternatively
Navigate to the patient’s bookings in the Patient Details (follow the steps on Finding an
Appointment) and Click the Cancel booking button (see screen capture above).
Click Yes at the following prompt
Deleting an Appointment
Using the Delete Appointment functionality means that there is no record of the appointment
being made in the first instance and should only be used if there is a data entry error and the
practice does not wish to retain the record.
It is recommended that the Cancel Appointment feature be used predominantly, it is
especially beneficial to the practice when a patient has a reputation of cancelling their
appointment all the time. It allows the practice to perhaps be not so accommodating next
time.
To delete an appointment from the Appointment book
1. Left click to select the appointment
2. Right Click to display the context menu
3. Choose status, then Delete
Alternatively
Navigate to the patient’s bookings in the Patient Details (follow the steps in Finding an
Appointment) and Click the Delete booking button (see screen capture below).