User guide

Blue Chip Training Guide Page 49 of 193
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Blue Chip Training Guide
From this screen, the patient’s past and future appointments are listed, and they can be
printed but using the Print button on the bottom right of the screen.
Cancelling an Appointment
Below are the steps involved in cancelling an appointment. A line will be drawn through the
patient’s bookings and the appointment book will free up the previously occupied
appointment. It doesn’t take into account any legitimate reason the patient may have had for
cancelling. To accommodate this, before going to Status, click ‘Edit Appointment’ and add
the reason to the appointment comment. Then when the appointment is cancelled, the reason
appears in the patient’s bookings history.
To cancel an appointment directly from the Appointment book:
1. Left click to select the appointment
2. Right Click to display the context menu
3. Choose Status, then Cancelled