User guide

Blue Chip Training Guide Page 4 of 193
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Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.
Customer Support: 1300 300 161 – Option 2
Blue Chip Training Guide
Claim Status ................................................................................................................... 146
Receipting Claim Payments ............................................................................................... 147
ELECTRONIC PATIENT CLAIMING............................................................................ 151
Patient Claiming Scenarios ................................................................................................ 151
ELECTRONIC PATIENT CLAIMING INFORMATION FLOW................................ 153
Creating the Claim ............................................................................................................. 155
Receipting the Claim.......................................................................................................... 159
Handling Medicare Australia Rejections ........................................................................... 161
Medicare Australia Claim Status ....................................................................................... 166
RECALLS ............................................................................................................................. 167
Creating recall templates: .................................................................................................. 167
Creating recall types: ......................................................................................................... 168
Assigning a patient to a recall from within the patient’s file ............................................. 169
Assigning a patient to a recall from the practice explorer ................................................. 171
Enacting a telephone based recall program ....................................................................... 174
Enacting a print based recall program ............................................................................... 175
CORRESPONDENCE ........................................................................................................ 178
Typing a Medical Report for a patient ............................................................................... 178
Select Deferred printing ............................................................................................. 179
Select Practitioner review .......................................................................................... 179
Saving Letters ................................................................................................................ 179
Printing Correspondence .................................................................................................... 179
To print directly from a Patient’s File............................................................................ 179
To print using Deferred Printing .................................................................................... 180
WP Review .................................................................................................................... 181
Click Print .................................................................................................................. 182
Click Cancel review ................................................................................................... 182
Click Defer print ........................................................................................................ 182
BANKING ............................................................................................................................ 183
EFTPOS ............................................................................................................................. 185
Account History ................................................................................................................. 186
View Receipt .............................................................................................................. 186
Print ............................................................................................................................ 186
Refunds .............................................................................................................................. 187
END OF DAY/SESSION PROCESS ................................................................................. 188
Day’s Appointment list (see Printing an Appointment List) ..................................... 188
Day Sheet ................................................................................................................... 189
What to do/Understand the Day Sheet ............................................................................... 189
Appointments ..................................................................................................................... 191
Printing an Appointment List......................................................................................... 191