User guide

Blue Chip Training Guide Page 188 of 193
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Blue Chip Training Guide
End of Day/Session Process
Medicare Australia electronic claims should be transmitted and checked daily to ensure that
payments are processed promptly for reconciliation. Medicare Australia processes
transactions seven days a week therefore it is possible that transmissions on a Friday may be
paid by Monday. Not processing these transactions on a daily basis could make bank
statement reconciliation more difficult.
No Shows or Did Not Attend (DNA) type letters should also be considered in the End of Day
process to ensure the patients and referring doctors are kept informed, and to maintain the
patient/practice legal requirements.
The complete list of Blue Chip reports (except Banking) are located by clicking on the printer
icon found in the Blue Chip toolbar
We recommend the following reports to be printed at the end of each day to ensure that any
discrepancies if they do arise can easily be identified and rectified.
Day’s Appointment list (see Printing an Appointment List)
The Appointment List reflects who is expected to attend the practice today.
Either use the existing sheet printed at the beginning of the session (tally sheet) OR Print a
fresh copy. Ensure that this new list reflects any ‘walk-ins’ or emergency appointments.