User guide

Blue Chip Training Guide Page 147 of 193
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Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.
Customer Support: 1300 300 161 – Option 2
Blue Chip Training Guide
The function keys at the bottom of the panel represent the following:
NEW – prepare and authorise vouchers to be sent in a claim
OPEN – claims that have not been transmitted can be opened individually and edited.
DELETE – claims that have not been transmitted can be deleted with the vouchers
returning to the list for selection under the New Button.
Claims that have been transmitted can be deleted on the same day that they were sent
provided the practice notifies Medicare Australia by phone on 1800 700 199, that the claim is
being deleted.
Note:
 Medicare Australia may provide a reference number to be keyed in to the reference
panel.
 The deleted claim will sit in the list.
 Invoices released from the deleted claim will appear in the New section
Receipting Claim Payments
It is important that Receipts are processed expediently because the money is deposited
directly into the practice bank accounts once the transmission is sent to Blue Chip.
Delays in processing the receipts can make it difficult to reconcile Blue Chip revenue
reporting against the Bank Statements; therefore HCN recommends that this process be
performed daily.
1. From Practice Explorer, Click Medicare Australia in the left margin