User guide

Blue Chip Training Guide Page 142 of 193
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Blue Chip Training Guide
Medicare Australia / DVA Online
The recipient is Medicare Australia (Bulk Bill) or Dept of Veteran Affairs under Medicare
and is sent online in real time. Processing time is around 48 hours for Bulk Bill amounts and
a little longer for Veterans Affairs.
The following module outlines the process of processing the actual online claim (batch) and
receipting it. The invoicing for Medicare online is very similar to invoicing a patient privately
except for a few things.
The descriptions are not transmitted to Medicare.
The print out from Bulk Bill and DVA are different to the other classes.
Veterans Affairs is still in classic mode- a hard copy of each SIGNED voucher must still be
sent into Veterans Affairs for Assessment before the batch is paid.
In the example below, the class is called MA Bulk Bill but may be named differently at the
practice.
1. Create an invoice as described in the Billing section
2. Click Issue to issue to invoice
TIP: to advise Medicare of certain scenarios eg: Not Normal Aftercare. After keying in the
item number; right mouse click on the description. A button “Add Service Text” will appear.
Click OK. Type in the message or use the drop down option. This field can accept up to 30
alphanumeric characters.