User guide

Blue Chip Training Guide Page 137 of 193
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Blue Chip Training Guide
The above screen capture shows the new Refunds tab with details of the refund. This tab is
found in the Practitioner’s bank account within the Banking module. The Banking module is
found in the left margin menu in the Practice Explorer.
Credit Payment Refund
In this scenario, a patient has paid a prepayment which has been banked. For whatever reason
(like the patient changed their mind about a procedure), they now wish a refund.
1. Open the patient’s account
2. Click the Account Credits tab
3. Click Allocate/Refund Credit Payment