User guide

Blue Chip Training Guide Page 12 of 193

Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.

Customer Support: 1300 300 161 – Option 2

Blue Chip Training Guide

If the desired suburb does appear on the list, but you have not yet found a unique match, eg

you have typed Bondi, which finds multiple possible matches such Bondi, Bondi Beach, the

suburb dialog box will pop up with the first match (alphabetically) highlighted.

Simply use the down arrow on the keyboard or click on the scroll bar to find the suburb you

are after and click on the OK button once that suburb is highlighted. Again, this will move

your cursor to the Phone field.

The suburb postcode list can be updated for all states by downloading the file from the

Australia Post website in a .csv format. The Import button is used to import the file. Please

contact Support on 1300 300 161 Option 2 for help.

Contact Numbers

The phone numbers have probably already been entered for this patient, so you can tab

through to the next empty field and continue. If one or both phone number fields are empty

and you wish to fill those fields now, then type in the numbers and hit the [Tab] key to take

you to the next field. The Email field is optional and do not print on labels.

Comments

Next is the Comment field, designed as a quick reference field for any general information

regarding your patient. It is especially useful, as whatever comment is entered in this field

will appear in the Details Summary Box (patient information) displayed in the Open File

Dialog Box (Search screen).

First Visit Date

The First visit date field is used to record the date that the patient has/had their first

appointment with the practice.

Occupation & Email

These fields are optional. If the Email field appears on your screen, a patient’s email address

can be recorded there and used with correspondence. If the Occupation field appears on your

screen, you will notice it has a button with three dots on it (a list). This is a user defined list,

which is blank when used for the first time. After filling this field, hit the [Tab] key to move

your cursor to a radio button next to the word Medicare.

Medicare/Veterans Affair Numbers

To enter a Medicare number:

Press the [Tab] key and enter the number. A ‘Valid To’ date and Ref number will also need

to be entered. If a number is entered that does not fit the algorithm by which Medicare

numbers are created, then the number entered will disappear as you hit the [Tab] key to take

you to the next field.