User guide
Blue Chip Training Guide Page 112 of 193
© 2011 Health Communication Network Limited.
Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.
Customer Support: 1300 300 161 – Option 2
Blue Chip Training Guide
The allocations section (lower screen, see above) records the extra amount as an
overpayment, allowing the receipt to be issued
7. Click Issue and issue the receipt as per normal practice
The Account Credits screen will show (see below) the patient is in credit for the amount of
the overpayment. The printed receipt will also show this
In the event that the rebate has increased, the invoice can be adjusted so that the items reflect
the new fee value and the overpayment applied to the account.
Alternatively
A sundry invoice can be created for the amount overpaid and have the amount applied to the
sundry invoice.
N.B. An overpayment cannot be written off.