User guide

Blue Chip Training Guide Page 110 of 193
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Blue Chip Training Guide
Overpayments
Overpayments may arise from time to time, how the practice deals with the situation will be
defined by the established business process within the practice. This section is designed to
show how to use Blue Chip to record some scenarios.
Typical scenarios may be patients have pre-paid (the Gap as defined in the Estimate provided
earlier) and the rebates from the Health Fund or Medicare have increased on that particular
service item.
1. Open the patient’s account.
2. Click on the New Receipt button
3. Complete the Receipt as normal practice for the amount being paid (not the amount
invoiced)