User guide

Blue Chip Training Guide Page 11 of 193

Level 4, 201 Pacific Highway, St Leonards, NSW, 2065.

Customer Support: 1300 300 161 – Option 2

Blue Chip Training Guide

Residential/Postal Address

Blue Chip allows for Residential addresses to be recorded as per Medicare Australia

requirements and also allows recording of Postal Addresses. The residential address is

defaulted as the patient’s primary mailing address however by entering a postal address, Blue

Chip changes the primary mailing address accordingly.

All Address fields in Blue Chip have three lines. All addresses will require an entry in both

the first and third lines (the third line is only for suburb, state and postcode). Many addresses

however, will not require the middle line – in these cases after entering the relevant details in

the first line, hit the [Tab] key twice to take you to the third line where you should enter the

suburb. If you look closely at this line, you will notice that there is a button with three dots.

A button with three dots always indicates that there is a list from which to choose. In this

case, the list contains every suburb and postcode in the Australia Post index. When you have

finished typing in the suburb hit the [Tab] key.

A list of all suburbs will appear and then one of two courses of action can be taken. If the

suburb name does not appear on the list, then it is likely that it is a suburb from another state.

If the suburb you are searching for is in a state from which you do not usually draw patients,

click in the “Show suburbs from all States” check box, to make sure that the suburb is

definitely not already in the database.

Adding a New Suburb/Postcode

If you are certain that the suburb is not already in the database, you can add it by clicking on

the New button and entering this suburb, along with its state and postcode (note that the

program will accept international suburbs with postcodes of more than 4 digits).

Clicking on the OK button will then add this suburb to the list, and clicking on the OK button

again will select this suburb.