User guide

Pocket POS
®
MIDP User Guide for BlackBerry8100
www.bluebamboo.com
18
Figure 49
6.3 Credit Card Return
The Credit refund or return transaction is used when a customer wants to return goods and transfer the sales
amount back to the cardholder’s account. The reason could be that the product was not the right one or it did
not function properly. If the merchant has just performed a settlement, the original sale transaction may have
been sent to the host for reconciliation. Therefore a void can not be expected to resolve the issue. A return
will not require a host approval. However, note that the merchant has to sign the primary transaction receipt.
STEP ACTION DISPLAY
1.
Select the Return transaction type. （Figure 50）
Figure 50
2.
Swipe the card…（Figure 51）
Figure 51
3.
Verify card holder information by validating the last 4
digits and type of card as it is displayed on the
screen. （Figure 52）