Specifications
658 2M-Z17969 Owners Manual 2121 E-Max Satellite Brewer
13
13. Diagnostic Messages – Programmed Safety Features: When E-Max senses a problem, it will
automatically turn off all elements and valves, ash lights, display the message “Call For Service”
and display one of the messages below. (Additionally: a service phone number may appear if it
has been programmed into the system.)
* To reset the brewer it can be re-energized (or press and hold CANCEL for 3 seconds for all
faults except the Valve Fault, which must be reset by re-energizing). The brewer will try to
re-start, but if the same problem persists, the appropriate error message will appear again.
Consult the Trouble Shooting section to determine how to solve the problem.
A. “Probe/Heater Error”: Overheating Detection (1): If the heating element is on for 5 minutes
and the temperature does not change by +2°F (1°C) in the ve minute period, the unit will go
into the Over Temperature Mode with all lights ashing. When in this mode the brewer turns
off the heating elements, the solenoid valves are turned off; the switches disabled; (and all
lights ashing continuously). The LCD display will read “Probe/Heater Error”, followed by the
message “Call for Service”, and then the service phone number (if it has been entered into
memory). To reset press and hold CANCEL for 3 seconds, or re-energize the brewer.
(Possible causes of problem: high limit needs to be re-set; defective high limit, element, triac,
water level probe or control board.)
B. “Overheat Error”: Overheating Detection (2): If the E-Max senses a temperature over the
Maximum Temperature set in the program (factory set at 208ºF or 98ºC) it will go into the over
temperature mode as above with all lights ashing, except the LCD will read “overheat error”,
and “Call for Service”. To reset press and hold CANCEL for 3 seconds, or re-energize the
brewer. (Possible cause of problem is a defective triac, temperature probe or related wiring
and connections.)
C. “No Water Sensed” — Time-Out —Inlet Valve: When lling for the rst time, the inlet valve
will remain open for 4¼ minutes, (the screen will read “lling…”). If water is not detected at
the end of this time the E-Max will shut down with the message “no water sensed”. The
valves and all elements are turned off, and the Brew and Power light ash alternately with the
Heat light, until the brewer is reset. To reset press and hold CANCEL for 3 seconds, or
re-energize the brewer. (Possible causes of the problem are: no incoming water; slow ow of
incoming water (i.e. less than 45 oz/minute); sensor not reading
(check for placement, connections or lime scale).
OPERATION (continued)