User Manual
37
USA
11. TROUBLESHOOTING
Machine does not start.
 • Power cable is unplugged. >>> Check if the power cable is plugged in.
 • Cicuit Breaker is blown. >>> Check the Cicuit Breaker in your house.
 • Water is cut. >>> Make sure that the water inlet tap is open.
 • Door of the machine is open. >>> Make sure that you have closed the door of 
the machine.
 • On / Off button is not pressed. >>> Make sure that you have turned on the 
machine by pressing the On / Off button.
Dishes are not washed clean
 • Dishes are not placed orderly in the machine. >>> Load the dishes as 
described in the user manual.
 • Selected program is unsuitable. >>> Select a program with a higher 
temperature and cycle time.
 • Wash arms are stuck. >>> Prior to starting the program, turn the lower and 
upper Wash arms by hand to make sure that they rotate freely.
 • Wash arms holes are clogged. >>> Lower and upper Wash arms holes 
might be clogged with small food particles and debris. Clean the Wash arms 
regularly as illustrated in section “Cleaning and Care”.
 • Filters are clogged. >>> Check if the filter system is clean. Clean the filter 
system regularly as illustrated in section “Cleaning and Care”.
 • Filters are installed incorrectly. >>> Check the filter system and make sure 
that it is installed correctly.
 • Baskets are overloaded. >>> Do not overload the baskets in excess of their 
capacity.
 • Detergent is stored under unsuitable conditions. >>> If you are using powder 
detergent, do not store the detergent package in humid places. Keep it in a 
closed container if possible. For ease-of-storing, we recommend you to use 
tablet detergents.
 • Detergent is not sufficient. >>> If you are using powder detergent, adjust the 
amount of detergent according to the soiling degree of your dishes and/or 
program definitions. We recommend you to use tablet detergents for optimum 
results.
 • Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse 
aid if necessary. Increase the rinse aid setting if there is enough amount of 
rinse aid in the machine.
 • Detergent dispenser lid is left open. >>> Make sure that the detergent 
dispenser lid is closed tightly after adding detergent.
Dishes are not dry at the end of cycle
 • Dishes are not placed orderly in the machine. >>> Place your dishes in a way 
that no water will accumulate in them.
 • Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse 
aid if necessary. Increase the rinse aid setting if there is enough amount of 
rinse aid in the machine.
 • Machine is unloaded right after the program is over. >>> Do not unload your 
machine right after washing process is completed. Slightly open the door and 










