Instruction Manual
OM-KLS-E       15
Troubleshooting
Your kettle is designed to operate smoothly and efficiently if properly maintained. However, the following is a list of checks to make 
in the event of a problem. Wiring diagrams are furnished inside the service panel and in this manual. If an item on the list is 
followed by x, the work should be done by a qualified service representative.
SYMPTOM WHO
WHAT TO CHECK 
X indicates items which must be performed by an authorized technician.
Kettle will not heat, and 
heating indicator will not 
come on.
User a. Electric power supply to the unit.
b. Water level in jacket.
c. Control circuit fuses in the control console.
 REPLACE BLOWN FUSES ONLY WITH A FUSE OF THE
 SAME AMP RATING. A HIGHER RATED FUSE WILL NOT
 PROTECT THE UNIT OR THE BUILDING.
Auth Service 
Rep Only
d. For loose or broken wires. X
e. Operation of variable thermostat. X
f. Low water cutout switch. X
g. Water probe. X
h. That high limit pressure switch is closed. X
Kettle will not heat, but 
heating indicator comes on.
User a. For air in the jacket. See “Jacket Vacuum” in the
 Maintenance section of this manual.
Auth Service 
Rep Only
b. Contactor. X
c. Heater elements with ohmmeter for ground short or open
 element. If element is defective, call Manufacturer. X
Kettle continues heating 
after it reaches the desired 
temperature.
User a. Thermostat dial setting.
Auth Service 
Rep Only
b. Thermostat circuit for short. X
c. Thermostat calibration.
d. Thermostat operation. The thermostat should click when the
 dial is rotated above and below the setting for the
 temperature of the kettle. X
e. Contactor, to determine whether it is energized or stuck. X
Kettle stops heating before 
it reaches the desired 
temperature.
User a. Thermostat dial setting.
b. Jacket Water level.
Auth Service 
Rep Only
c. Thermostat calibration. X
d. Thermostat operation. Thermostat should click when the
 dial is rotated above and below the setting for the
 temperature of the kettle. X
e. Pressure limit switch.
Kettle heats slowly. User a. For air in the jacket. See “Jacket Vacuum” in the
 “Maintenance” section of this manual.
Auth Service 
Rep Only
b. Heater elements with ohmmeter for ground short or open
 element. If an element is defective, call Manufacturer. X
c. Voltage of main power source. X 
WARNING
USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY AN AUTHORIZED SUPPLIER/DISTRIBUTOR 
WILL VOID ALL WARRANTIES AND COULD INJURE THE OPERATOR OR DAMAGE THE EQUIPMENT.










