Installation guide
CONNECTOR LIMITED WARRANTY
Subject to the exclusions and limitations described below, the Connector
Limited Warranty covers the repair or replacement necessary to correct
any manufacturing defects in the factory-supplied High Power Wall
Connector that occurs under normal use for a period of 12 months from
the date of invoice to the customer.
This Connector Limited Warranty does not cover any damage or
malfunction directly or indirectly caused by, due to or resulting from normal
wear or deterioration, abuse, misuse, negligence, accident, lack of or
improper installation, use, maintenance, storage or transport, including, but
not limited to, any of the following:
• Failure to follow the instructions, maintenance and warnings in this
document;
• External factors including but not limited to objects striking the
High Power Wall Connector, faulty and damaged power outlets,
the environment or an act of God, including, but not limited to, fire,
earthquake, water, lightning and other environmental conditions;
• General appearance or damage to paint including chips, scratches,
dents and cracks;
• Failure to contact Tesla upon discovery of a defect covered by this
Connector Limited Warranty;
• Use of faulty power receptacles;
• Any repair, alteration or modification of the High Power Wall Connector
or any part, or the installation or use of any parts or accessories,
made by a person or facility not authorized or certified to do so;
• Lack of or improper repair or maintenance, including use of non-
genuine Tesla accessories or parts; and
• Use for commercial purposes.
Although Tesla does not require you to perform all maintenance, service
or repairs at a Tesla Service Center or Tesla authorized repair facility,
this Connector Limited Warranty may be voided or coverage may be
excluded due to lack of or improper maintenance, service or repairs.
Tesla Service Centers and Tesla authorized repair facilities have special
training, expertise, tools and supplies with respect to the High Power
Wall Connector and, in certain cases, may employ the only persons or be
the only facilities authorized or certified to work on the High Power Wall
Connector. Tesla strongly recommends that you have all maintenance,
service and repairs done at a Tesla Service Center or Tesla authorized
repair facility in order to avoid voiding, or having coverage excluded under,
this Connector Limited Warranty.
LIMITS OF LIABILITY
Implied and express warranties and conditions arising under applicable
state or provincial laws or federal statute or otherwise in law or in equity,
if any, including, but not limited to, implied warranties and conditions of
merchantability or merchantable quality, fitness for a particular purpose,
durability, or those arising by a course of dealing or usage of trade, are
disclaimed to the fullest extent allowable by law, or limited in duration
to the term of this Connector Limited Warranty. The performance of
necessary repairs and parts replacement is the exclusive remedy under
this Connector Limited Warranty or any implied warranties. Liability is
limited to the reasonable price for repair or replacement of the High Power
Wall Connector, not to exceed the manufacturer’s suggested retail price.
Replacement may be made with parts of like kind and quality, including
non-original manufacturer’s parts or remanufactured parts, as necessary.
In no event shall liability for any defect under this Connector Limited
Warranty exceed the fair market value of the High Power Wall Connector at
the time immediately preceding the discovery of the defect. In addition, the
sum of all benefits payable under this Connector Limited Warranty shall
not exceed the price you paid for the High Power Wall Connector.
Tesla does not authorize any person or entity to create for it any other
obligations or liability in connection with this Connector Limited Warranty.
The decision of whether to repair or replace a part or to use a new or
remanufactured part will be made by Tesla, in its sole discretion.