Instruction Manual

Charge on.
Page 3 3 o f 3 7 Blink IQ 2 0 0
Level 2 AC EVSE Instruction Manual 1 0 / 9 / 2 0 1 9
1 0 . TROUBLESHOO TIN G
1 0 .1 . Troubleshooting Ta ble
Situation
Screen Displayed
Action
Out of Service: Station
Disabled
1. The unit has been disabled and is out of
service.
2. Call 1-888-998-BLINK (2546) for assistance.
Out of Service:
Internal Maintenance
1. The unit is performing internal maintenance
(i.e. software update).
2. W ait until the unit has completed its internal
maintenance and is available.
Station Unavailable
Screen
1. The unit is outside the configured hours of
operation.
2. Touch the Hours of Operation link on the
screen to review the configured hours of
operation.
3. Re-configure the default hours of operation
using the web portal.
4. Call 1-888-998-BLINK (2546) for assistance.
Station A vailability
Notification
1. In this case, the unit will become unavailable
in the timeframe described.
2. Touch CONTINUE to initiate a charge session
which will be terminated after the timeframe
described or touch CANCEL to return to the
main screen.
Unable to Read
Payment Card
1. The contactless reader was unable to read the
payment card.
2. Swipe the payment card again.