User Manual

8
CLEANING
The vinyl head rail and bottom rail can be wiped clean with a damp
sponge. To clean the shade fabric, use a feather duster or vacuum
lightly using the soft brush attachment.
REPLACEMENT PARTS
In the event that replacement parts are ever needed, you may call:
1-800-933-7115
Please be sure to provide the following information, if possible:
• The complete model or catalog number of your product
• A description of the product
• A description of the part needed
LIMITED LIFETIME WARRANTY
The enclosed product is warranted to the original residential retail purchaser
as long as the product remains in the original window.
Covered:
Lifetime: Entire product against manufacturing defects (i.e. a flaw in the
product design, materials, or workmanship that causes the product to no
longer function)
5 years: All fabric
Not Covered:
Normal Wear and Tear
Any product that fails due to: • abuse • exposure to salt air • improper
installation • accident • extraordinary use • improper operation • alterations
• improper cleaning • misapplication • damage from pests/insects/pets •
improper handling • misuse
Costs associated with: • product removal • transportation to and from
the retailer • brand label removal • product re-measure • incidental or
consequential damages • product reinstallation • shipping
In the event there are multiple blinds/shades in the same room, only the
defective blind/shade will be replaced.
To Report Shipping Damage: If damage occurred during shipping, call place
of purchase and report within 7 calendar days or else you may be denied
credit for your damaged product.
To Obtain Service: If you suspect this product has a manufacturing defect
in materials or workmanship: 1. Locate the sales receipt 2. Call place of
purchase. Any unauthorized returns will not be accepted.
Warranty Remedy: THIS SHALL BE YOUR SOLE REMEDY UNDER THIS
LIMITED WARRANTY.
If this product is found to have a manufacturing defect in materials or
workmanship, we will (at our discretion) do one of the following:
• repair the product • replace the product • refund the cost of the product
Colors vary from lot to lot and may not exactly match sample swatch or
previous purchases.
Discontinued items or color selections will be replaced with the closest
equivalent current product.
YOUR RIGHTS UNDER STATE LAW:
This lifetime limited warranty gives you specific legal rights, and you may
have other rights, which vary from state to state. Some states do not allow
limitations on how long a warranty lasts, so the above limitations may not
apply to you. No agent, representative, dealer, or unauthorized employee has
the authority to increase or alter the obligation of this warranty. This lifetime
limited warranty supersedes any previous versions.
PHASE II PRODUCTS, INC.
501 WEST BROADWAY, SUITE 1350 • SAN DIEGO, CALIFORNIA 92101 • 1-800-264-1190