Operating instructions

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the following:
UNDER WARRANTY
1. Contact Blendtec (internationally contact a Blendtec qualified service agent)
immediately to diagnose the difficulty. Please have your serial number ready
as well as a description of the problem. Do not attempt to do your own repairs.
Repairs made by persons other than Blendtec authorized service representatives
will void the warranty. Many issues can be resolved simply and quickly over the
phone.
2. If the difficulty cannot be resolved over the phone, your unit may require
replacement. If you are under warranty, Blendtec will repair or replace your unit at
no cost. Cosmetic damage and abuse are not included.
OUT OF WARRANTY
1. Contact Blendtec (internationally contact a Blendtec qualified service agent)
to diagnose the difficulty. Please have your serial number ready along with a
description of the problem. Many issues can be resolved simply and quickly over
the phone. DO NOT attempt to do your own repairs or it will VOID your warranty.
2. If you wish to have your unit repaired, contact Blendtec (internationally contact
a Blendtec qualified service agent) for instructions. Blendtec (internationally a
Blendtec qualified service agent) will bill you for services rendered.
When shipping your blender unit to the service agent (either in warranty or out of
warranty), please include the following:
Name:
Company: Store Number:
Address:
Phone:
Serial Number:
(Found on the underside of the motor)
Cycle Count:
(Number on the LCD Screen)
Purchase Date: Place of Purchase: