User manual

17
1. Contact your authorized Blendtec service agent immediately to
diagnose the difficulty. Please have your serial number ready as well
as a description of the problem. Do not attempt to do your own repairs.
Repairs made by persons other than Blendtec authorized service
representatives will void the warranty. Many issues can be resolved
simply and quickly over the phone.
2. If the difficulty cannot be resolved over the phone, your unit may
require replacement. If you are under warranty, Blendtec will repair
or replace your unit at no cost. Cosmetic damage and abuse are not
included.
OUT OF WARRANTY
1. Contact your Blendtec service agent to diagnose the difficulty. Please
have your serial number ready along with a description of the problem.
Many issues can be resolved simply and quickly over the phone.
2. If you are not under warranty and wish to have your unit repaired, box
up your existing unit and ship the unit to your authorized Blendtec service
agent. Your Blendtec service agent will bill you for services rendered.
When shipping your blender unit to the service agent (either in warranty
or out of warranty), Please include the following:
Name:
Company:
Store Number:
Address:
Phone:
Serial Number:
(Found on the underside of the motor)
Cycle Count:
(Number on the LCD Screen)
Purchase Date:
Place of Purchase:
Problem Description: