Warranty

1. Contact Blendtec immediately to diagnose the difficulty. Please have the blender serial number
ready as well as a description of the problem. Do not attempt to do your own repairs. Repairs
made by persons other than Blendtec authorized service representatives will void the warranty.
Many issues can be resolved simply and quickly over the phone.
2. If the difficulty cannot be resolved over the phone, your unit may require replacement. If blender
is under warranty, Blendtec will repair or replace the unit at no cost. Cosmetic damage and abuse
are not included.
3. Upon receiving instructions from Blendtec, box up your existing unit and enclose the following:
Your Name:
Address:
Phone Number:
Motor Serial #(Found on bottom of motor base):
Cycle Count (From the LED Information Center):
Your Purchase Date:
Place of Purchase:
An explanation of the problem:
NOTICE TO AUSTRALIAN CUSTOMERS:
Your goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
OUT OF WARRANTY
1. Contact Blendtec to diagnose the difficulty. Please have the blender serial number ready along
with a description of the problem. Do not attempt to do your own repairs. Many issues can be
resolved simply and quickly over the phone.
2. If the blender is not under warranty and you wish to have it repaired, please call customer service
with your serial number, place of purchase and date of purchase so we may give you further
instructions on how to send your machine in for an out of warranty repair.
3. When you ship your unit, please enclose the following:
Your Name:
Address:
Phone Number:
Motor Serial #(Found on bottom of motor base):
Cycle Count (From the LED Information Center):
Your Purchase Date:
Place of Purchase:
An explanation of the problem:
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.