Operation Manual

SECTION 7: TROUBLESHOOTING

While we don’t expect you to have any problems with your blender, sometimes

failures do occur� Use the following guidelines to see if the problem is easily ﬁxed

or requires service�

7.1 BLENDER MOTOR WILL NOT TURN ON (NO POWER)

If the blender motor will not turn on, try the following:

1� Determine if the Liquid Crystal Display (LCD) is lit� An absence of a lit LCD

indicates a lack of power to the unit�

2� Make sure the main power switch on the back lower-right corner is turned on�

(On is indicated by the vertical slash (I) on the power switch)�

3� Check your house circuit breaker switch to make sure it is set to the ON position�

4� Unplug the power cord from the wall receptacle, wait 5 seconds, then plug power

cord back in�

7.2 ERROR MESSAGES ON DISPLAY

Overload: This message indicates an overload on the motor� Turn off and unplug

the unit� Remove the blender jar from the motor base, and turn the shaft by hand

to ensure the blade turns freely� If the blade does not move freely, check for any

obstruction in the jar� If the blade moves freely, plug in the unit and turn the

blender on� If the overload condition reoccurs, please contact your Blendtec

Service Agent for further assistance�

Overtemp: This message indicates that the motor is overheating� The blender has

been disabled until the unit cools to operating temperature� Turn off and unplug

the unit� Allow it to cool for at least 20 minutes�

E-05 (Reset Error): This message indicates a permanent failure of the electronics

in the unit� Please contact your Blendtec Service Agent for repair/replacement (see

Section 8: Warranty)�

E-04 (No Zero Crossing): This message indicates failure of a component on the

electronic board� Please contact your Blendtec Service Agent for repair/

replacement (see Section 8: Warranty)�

7.3 NOISE LEVEL CHANGES

If the blender noise level has increased from original levels, determine whether

the sound is coming from the blender motor or jar�

1� Blender motor: Remove the jar, and press Pulse �Listen to the motor� If it is

excessively noisy, please contact your Blendtec Service Agent for evaluation�

2� Jar: After checking the motor, ﬁll the jar with 2 cups of water and place back on the

motor base� Run the blender for a few seconds by pressing the Pulse

button�

If you have more than one jar, test a different jar to determine whether the sound is

different� If a jar is excessively noisy, or if the blade assembly seems loose or sounds

gravelly when turned by hand, please contact a Blendtec Service Agent�