User Manual

1514
INSTRUCTIONS THAT APPEAR IN THIS USER GUIDE ARE NOT MEANT
TO COVER EVERY POSSIBLE CONDITION OR SITUATION THAT MAY
OCCUR. GOOD JUDGMENT MUST BE USED WHEN OPERATING THIS
OR ANY OTHER MACHINERY.
SECTION 8: WARRANTY
LIMITED WARRANTY
Blendtec warrants the motor base and jar assembly, including all moving jar
parts, against leaking or breakage for the warranty period� Blendtec warrants
the blender motor to be free of defect in material and workmanship for the
warranty period� All warranties begin from date of purchase� Properly submitted
warranty claims made during the warranty period will be repaired or the
product replaced at Blendtec’s discretion without charge� Discontinued, limited
edition items, or color selections will be replaced with the closest equivalent
current product� The warranties described herein do not cover damage
caused by misuse, accident, or negligence� The warranties described herein
do not apply to cosmetic damage, which does not affect the functionality
of the motor base or jar assembly or to damage caused by external factors
such as fire, flood, earthquake or other natural disasters� Product tampering,
theft, use of accessories not approved for distribution by Blendtec, service
performed or attempted by unauthorized service agencies, units that have
modifications, or use for commercial or non-residential purposes void all
applicable warranties� All implied warranties, including but not limited to
implied warranties of fitness and merchantability, are limited in duration to the
warranty period on motor and jar� Using a machine in a country not authorized
for distribution by Blendtec will void all applicable warranties� Using a machine
with a power source of the wrong voltage will also void all applicable
warranties� IN NO EVENT WILL BLENDTEC BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES� BLENDTEC WILL
NOT BE LIABLE FOR DAMAGES OR HARM RESULTING FROM THE IMPROPER
USE OF EQUIPMENT, INCLUDING WITHOUT LIMITATION PLACING HOT
LIQUIDS INSIDE THE BLENDER� The above limitations may not apply in states
where limited warranties are not allowed� Other warranties may apply outside
of the USA and Canada�
THIS WARRANTY APPLIES ONLY TO PRODUCTS SOLD BY BLENDTEC
OR ITS AUTHORIZED DEALERS.
Any unit submitted for repair or exchange must be accompanied by a Return
Authorization Number (RAN).
How to obtain a Return Authorization Number (RAN):
• Call Blendtec’s customer service team at the number listed below; make sure
to have your item’s serial number, located on the bottom of the blender base�
• A customer service representative will make an initial determination of
eligibility for a warranty claim� If return of the product is required, customer
service will provide instructions on how and where to return the item,
and issue you a RAN� This number must be marked on the package and
included with the returned product�
• Follow the instructions given by the customer service representative to ensure
a timely return�
• Please note that we will not cover return shipping costs unless specifically
approved in accordance with Blendtec’s country-specific policies�
• Blendtec WILL NOT accept returns that arrive at Blendtec’s facilities more than
45 days after the date the RAN was issued�
For Toll-free service please contact:
United States �������������������������� 1-800-BLENDTEC
Australia ���������������������������������������1-800-014098
Canada ����������������������������������������[phone]
France �������������������������������������������0-800-910346
Japan ���������������������������������������������0120 -717- 811
Mexico ������������������������������������������001-855-230-0888
South Korea ����������������������������003-081-32941
Spain ����������������������������������������������� 900-948733
Taiwan �������������������������������������������008-01147146
United Kingdom �����������������0800-1510183
Return policies and procedures are subject to change without notice.
Please visit blendtec.com for current information.
Notice to Australian Customers:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law� You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage� You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure�