Owner`s manual

THE CALDERA
Page 50
Blaze King Gas Limited 10 Year Warranty
Blaze King is the manufacturer of the Blaze King line of heating products. At Blaze King, our commitment to the
highest level of quality and customer service is the most important thing we do. Each Blaze King stove is built on a
tradition of using only the finest materials and is backed by our limited lifetime warranty to the original purchaser.
With Blaze King, you’re not just buying a fireplace or stove, you’re buying a company with years of unequalled
performance and quality.
Limited 10 Year Warranty:
Under this warranty, Blaze King covers the fireplace or stove, exterior body, pedestals, legs and glass (thermal
breakage only) against defects in materials and workmanship, for part repair or replacement for (10) years from
original purchase date and limited labor for the first two (2) years to the original purchaser. This warranty does not
cover exterior finishes. Please see the exclusions and limitation section below as certain restrictions and exclusions
apply to this warranty.
Limited 5 Year Warranty:
Under this warranty, Blaze King covers the fireplace or stove firebox and heat exchanger against defects in materials
and workmanship, for part repair or replacement for the first five (5) years and limited labor for the first two (2)
years to the original purchaser. This Warranty covers: Heat Exchanger, Steel Firebox Panels and any steel
components not covered under the ten (10) year Warranty excluding burner components and gas components.
Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.
Limited Two (2) Year Warranty:
Under this warranty, Blaze King covers: Gas Assembly, Burner components (ceramic and steel), Log sets, Blower and
control, Temperature Sensors, thermocouple, thermopile, electronic ignition components and wire harness against
defects in materials and workmanship, for part repair or replacement for the first two (2) years and limited labor for
the first two (2) years to the original purchaser. Please see the exclusions and limitation section below as certain
restrictions and exclusions apply to this warranty.
Limited One (1) Year Warranty:
Under this warranty, Blaze King covers all exterior surface finishes against defects in materials and workmanship, for
part repair or replacement and limited labor for the first (1) year to the original purchaser. Please see the exclusions
and limitations section below as certain restrictions and exclusions apply to this warranty.
How the Warranty Works (Includes Conditions, Exclusions and Limitations)
1. All warranties by the manufacturer are set herein and no claim shall be made against the manufacturer on any
oral warranty or representation. All claims under this Limited Warranty must be made in writing by your dealer.
2. Any stove or part thereof that is repaired or replaced during the Limited Warranty period will be warranted under
the terms of the Limited Warranty for a period not exceeding the remaining term of the original Limited Warranty or
six (6) months, whichever is longer.
3. For any part or parts of this stove, which in our judgment show evidence of defects, Blaze King reserves the
option to repair or to replace the defective product through an accredited distributor or agent, provided the defective
part is returned to the distributor or agent, transportation prepaid, if requested. 4. If you discover a problem that
you think may be covered by the Limited Warranty, you MUST REPORT it to your Blaze King dealer WITHIN 30 DAYS
from the date the problem was first detected, giving them proof of purchase and the date of purchase. The dealer
will investigate the problem and work with Blaze King to determine whether the problem:
a) Is covered by the Limited Warranty or
b) Can be fixed in your home or does the product need to be returned to Blaze King for repair.
5. If Blaze King determines that the stove needs to be returned to Blaze King for repair, the customer has the
responsibility and the expense of removing it from their home and shipping it to Blaze King If the problem is covered
by the Warranty, Blaze King will replace the item at their discretion and the customer will be responsible for return
shipping and re-installation in their home.
6. If the problem is not covered by the Limited Warranty, the customer will be responsible for all repair costs, as well
as all storage, shipping and the cost of removing and re-installing the stove.