Operation Manual

en
32
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on the
rating plate. Fig. (
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice on
faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
There is a thick layer of frost
in the freezer compartment.
Defrosting the freezer compartment (see
chapter Defrosting). Always ensure that the
freezer compartment door is closed properly.
Floor of the refrigerator
compartment is wet.
The condensation channels
or drainage hole are blocked.
Clean the condensation channels
and the drainage hole. See chapter Cleaning
the appliance. Fig. %
The temperature in
the refrigerator
compartment is too cold.
Freezer compartment door is
open.
Close the freezer compartment door. The
freezer compartment door engages audibly.
Too much food was placed in
the freezer compartment at
once.
Do not exceed max. freezing capacity.
Temperature controller has
been set too high.
Set temperature controller lower.
The frozen food is thawing. The ambient temperature is
below +16° C. The
refrigeration unit is starting
less frequently.
Increase the ambient temperature (above
+16° C).
Fig. "/B Appliances with room temperature
switch: To switch on, press the room
temperature switch. Mark “0” is no longer
visible. The light inside the appliance is lit
at a reduced luminosity.
Appliance has no
refrigeration capacity.
The temperature controller is
in position “0”.
Turn the temperature controller from position
“0”. Fig. "/A
Power failure.
The fuse has been
switched off.
The mains plug has not
been inserted properly.
Check whether the power is on, check
the fuses.