Warranty

DO NOT RETURN TO STORE.
To obtain warranty service, please contact Blast Zone ® by calling (877) 889-4685, or emailing
service@vortexco.com. Replacements may take up to four (4) weeks for delivery. Please be
prepared to provide us with your original order number. In some circumstances, the retailer's
warranty may supersede Blast Zone's ® Limited Warranty. Under those circumstances, you
may be required to contact your Blast Zone ® retailer. If you have any questions, please contact
us and we will instruct you on how to proceed.
Note: Blast Zone ® Inflatables are designed to release air pressure through the seams and
material. It is normal to feel or hear air escaping or see bubbles in water parks. Pin holes are a
normal part of the manufacturing process, and are not cause for concern.
The sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone's ®
obligation to repair or replace the product at no cost to the buyer for ONE YEAR from the
purchase date. IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN
DURATION TO THE DURATION OF THIS LIMITED WARRANTY. BLAST ZONE ®
EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES BEYOND SHIPPING COSTS FOR COVERED PRODUCTS.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation of special, incidental or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights. You may also have other
rights which vary from state to state.
This Is Blast Zone's ® Exclusive Residential Grade Inflatable Written Warranty
BLAST ZONE ® TWO (2) YEAR LIMITED WARRANTY (Commercial Inflatables)
Blast Zone ® Commercial/Rental Grade Inflatables are warranted to be free of defects in
material and workmanship for Two (2) Years from date of purchase. In order to establish
eligibility, your original order number will be required. In the rare case of defect, products
covered by this Blast Zone ® Limited Warranty will be repaired or replaced at no cost to
you. Blast Zone ® will, at its election, replace or make appropriate adjustment or repair to the
product where Blast Zone's ® inspection discloses any defects in material and workmanship
occurring in normal usage within Two (2) Years after purchase. Please note that in order to
expedite processing, in some circumstances it may be necessary for you to send photographs of
the product for Blast Zone's ® evaluation, or to cut off and return your Product's blower tube to
Blast Zone ®. If return shipping of a product covered under this Limited Warranty is required,