Vortex 250 Pro BNF Basic Warranty

© 2015 Horizon Hobby, LLC.
Blade, DSM, DSM2 and DSMX are registered trademarks of Horizon Hobby, LLC.
The Spektrum trademark is used with permission of Bachmann Industries, Inc.
All other trademarks, service marks and logos are property of their respective owners.
Created 11/15 51792
Warranty and Service Contact Information
Country of
Purchase
Horizon Hobby Contact Information Address
United States
of America
Horizon Service Center
(Repairs and Repair
Requests)
servicecenter.horizonhobby.
com/RequestForm/
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
Horizon Product Support
(Product Technical
Assistance)
productsupport@horizon-
hobby.com
888-959-2304
Sales
[e-mail]
888-959-2304
United
Kingdom
Service/Parts/Sales:
Horizon Hobby Limited
[e-mail] Units 1–4 , Ployters Rd,
Staple Tye
Harlow, Essex, CM18 7NS,
United Kingdom
[phone]
Germany
Horizon Technischer
Service
[e-mail]
Christian-Junge-Straße 1
25337 Elmshorn, Germany
Sales: Horizon Hobby
GmbH
[phone]
France
Service/Parts/Sales:
Horizon Hobby SAS
[e-mail]
11 Rue Georges Charpak
77127 Lieusaint, France
[phone]
China
Service/Parts/Sales:
Horizon Hobby – China
[e-mail]
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
[phone]
Compliance Information for the European Union
Instructions for disposal of WEEE by users in the European Union
This product must not be disposed of with other waste. Instead, it is the
user’s responsibility to dispose of their waste equipment by handing it over to a
designated collections point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at
the time of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling,
please contact your local city offi ce, your household waste disposal service or where you
purchased the product.
EU Compliance Statement:
Horizon Hobby, LLC hereby declares that this product is in compliance with
the essential requirements and other relevant provisions of the R&TTE and
EMC Directives.
A copy of the EU Declaration of Conformity is available online at:
http://www.horizonhobby.com/content/support-render-compliance.
be reached during business hours. When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship Li-Po batteries to Horizon. If you have any issue with a Li-Po battery, please
contact the appropriate Horizon Product Support of ce.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the
proof-of-purchase date. Provided warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment
will be required without notifi cation or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item for service you are agreeing
to payment of the service without noti cation. Service estimates are available upon request. You
must include this request with your item submitted for service. Non-warranty service estimates
will be billed a minimum of ½ hour of labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service, you are agreeing to Horizon’s Terms
and Conditions found on our website http://www.horizonhobby.com/content/_service-center_
render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use
and ownership. If received, a non-compliant Product will not be serviced. Further, the
sender will be responsible for arranging return shipment of the un-serviced Product,
through a carrier of the sender’s choice and at the sender’s expense. Horizon will hold
non-compliant Product for a period of 60 days from notifi cation, after which it will be
discarded. 10/15
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifi cations not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This product contains a radio transmitter with wireless technology which has been tested
and found to be compliant with the applicable regulations governing a radio transmitter in the
2.400GHz to 2.4835GHz frequency range.
IC Information
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.