Theory XL Manual

11
EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials
and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic dam-
age, (ii) damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or due to improper use, installation, operation or main-
tenance, (iii) modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized service center,
(v) Product not purchased from an authorized Horizon dealer, (vi) Product
not compliant with applicable technical regulations, or (vii) use that vio-
lates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace, any
Product determined by Horizon to be defective. Horizon reserves the right
to inspect any and all Product(s) involved in a warranty claim. Service
or replacement decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN
IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly, modification or misuse,
no liability shall be assumed nor accepted for any resulting damage or
injury. By the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept the
liability associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to the place
of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of
law principals). This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Horizon reserves
the right to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions or assistance,
please visit our website at www.horizonhobby.com, submit a Product
Support Inquiry, or call the toll free telephone number referenced in
the Warranty and Service Contact Information section to speak with a
Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in
the country you live and use the Product in, please use the Horizon
Online Service Request submission process found on our website or call
Horizon to obtain a Return Merchandise Authorization (RMA) number.
Pack the Product securely using a shipping carton. Please note that
original boxes may be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as Horizon
is not responsible for merchandise until it arrives and is accepted at our
facility. An Online Service Request is available at http://www.horizon-
hobby.com/content/service-center_render-service-center. If you do not
have internet access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting your product for
service. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can
be reached during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any
issue with a LiPo battery, please contact the appropriate Horizon
Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the sole discretion
of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be complet-
ed and payment will be required without notification or estimate of the
expense unless the expense exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to payment of the
service without notification. Service estimates are available upon request.
You must include this request with your item submitted for service. Non-
warranty service estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Horizon accepts money
orders and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon for
service, you are agreeing to Horizon’s Terms and Conditions found on our
website http://www.horizonhobby.com/content/service-center_render-
service-center.
ATTENTION: Horizon service is limited to Product compliant
in the country of use and ownership. If received, a non-com-
pliant Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notification, after which it will be
discarded. 10/15