User Manual
12
EN
Troubleshooting Guide
Problem Possible Cause Solution
Helicopterwillnotbind
tothetransmitter
(duringbinding)
Lowightbatteryortransmitterbatteryvoltage Fullychargeorreplacetheightbatteryand/ortransmitterbatteries
AR636Aisnotinbindmode MakesurethebindplugisconnectedtotheAR636ABND/DATport
Transmitterisnotinbindmode
PoweronthetransmitterwhileholdingtheTrainer/Bindswitch.HoldtheTrainer/Bind
switchuntilbindingiscomplete
Transmittertooclosetothehelicopterduringbinding
process
Poweroffthetransmitter.Movethetransmitterfurtherawayfromthehelicopter.
Disconnectandreconnecttheightbatterytothehelicopterandfollowbindinginstructions
Helicopterwillnotlinkto
thetransmitter
(afterbinding)
Helicopterisboundtoadifferentmodelmemory
(ModelMatch™radiosonly)
Disconnecttheightbattery.Selectthecorrectmodelmemoryonthetransmitter
Reconnecttheightbattery
Flightbattery/Transmitterbatterychargeistoolow Replaceorrechargebatteries
AR636Awillnotinitialize
Thehelicopterwasmovedduringinitialization Laythehelicopteronitssideduringinitializationifwindy
Thetransmitterispoweredoff Poweronthetransmitter
Controlsarenotcentered Centerelevator,aileronandruddercontrols.Makesurethethrottleisatidle
Helicopterwillnotrespond
tothethrottlebutresponds
toothercontrols
Throttlenotatidleand/orthrottletrimistoohigh Lowerthethrottlestickandlowerthethrottletrim
Thetransmitterisnotinnormalmodeorthrottleholdison
Makesurethetransmitterisinnormalmodeandthrottleholdisoff
ThemotorisnotconnectedtotheESCorthemotorwires
aredamaged
ConnectthemotorwirestotheESCandcheckmotorwiresfordamage
Flightbatterychargeistoolow Replaceorrechargeightbattery
Throttlechannelisreversed Reversethethrottlechannelonthetransmitter
Helicopterpowerislacking
Flightbatteryhaslowvoltage Fullychargetheightbattery
Flightbatteryisoldordamaged Replacetheightbattery
Flightbatterycellsareunbalanced Fullychargetheightbattery,allowingthechargertimetobalancethecells
ExcessivecurrentisbeingdrawnthroughtheBEC Checkallservosandthehelicoptermotorfordamage
Taildrivebelttensionisnotcorrect See"CheckingTailDriveBeltTension"inthismanual
Helicopterwillnotliftoff
Mainrotorheadisnotspinninginthecorrectdirection
Makesurethemainrotorheadisspinningclockwise.Refertothemotorcontroltest
Transmittersettingsarenotcorrect Checkthrottleandpitchcurvesettingsandpitchcontroldirection
Flightbatteryhaslowvoltage Fullychargetheightbattery
Mainrotorbladesareinstalledbackwards Installthemainrotorbladeswiththethickersideastheleadingedge
Thehelicoptertailspinsout
ofcontrol
Ruddercontroland/orsensordirectionreversed Makesuretheruddercontrolandtheruddersensorareoperatinginthecorrectdirection
Tailservoisdamaged Checktherudderservofordamageandreplaceifnecessary
Inadequatecontrolarmthrow Checktheruddercontrolarmforadequatetravelandadjustifnecessary
Tailbeltistooloose Makesurethetaildrivebelttensionisadjustedcorrectly
Thehelicopterwobblesin
ight
Cyclicgainistoohigh PleasereviewtheAdvancedSettings-GainAdjustmentssection
Headspeedistoolow
Increasethehelicopter'sheadspeedviayourtransmittersettingsand/orusingafreshly
chargedightpack
Dampersareworn Replacethemainrotorheaddampers
Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the product purchased
(the “Product”) will be free from defects in materials and workmanship at the date of
purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii) damage due
to acts of God, accident, misuse, abuse, negligence, commercial use, or due to improper
use, installation, operation or maintenance, (iii) modification of or to any part of the Product,
(iv) attempted service by anyone other than a Horizon Hobby authorized service center,
(v) Product not purchased from an authorized Horizon dealer, (vi) Product not compliant
with applicable technical regulations, or (vii) use that violates any applicable laws, rules, or
regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER WARRANTY
OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be that Horizon
will, at its option, either (i) service, or (ii) replace, any Product determined by Horizon to be
defective. Horizon reserves the right to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law principals). This
warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or modify this warranty at any time
without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or service.
Once assembly, setup or use of the Product has been started, you must contact your local
distributor or Horizon directly. This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For questions or assistance,
please visit our website at www.horizonhobby.com, submit a Product Support Inquiry, or call
the toll free telephone number referenced in the Warranty and Service Contact Information
section to speak with a Product Support representative.