Installation guide

RackSwitch G8000 Installation
BPP-00007-01, December 2009 Chapter 2: Installing the RackSwitch G8000
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Troubleshooting
This section contains basic troubleshooting information to help resolve problems that may occur
during installation and operation of your switch. If you have problems accessing the switch or
working with the software, refer to your RackSwitch G8000 Command Reference.
If you need additional technical assistance, refer to “How to Get Help” on page 6.
System LEDs Do Not Light
Symptom: The Power Supply and Fan LEDs do not light.
Solution: Check the power supply to make sure there is a proper connection to the power source.
Verify that AC or DC power is available from the power source.
Port link LED Does Not Light
Symptom: Port link LED does not light.
Solution 1: Check the port configuration in software (refer to your Command Reference). If the port
is configured with a specific speed or duplex mode, check the other device to verify that it is set to
the same configuration. If the switch port is set to autonegotiate, verify that the other device is set to
autonegotiate.
Solution 2: Check the cables that connect the port to the other device. Make sure they are connected
properly. Verify that you are using the correct cable type.
Temperature Sensor Warning
Symptom: A temperature warning is displayed on the management console.
Solution: Make sure that the air circulation vents on the front, back, and sides of the switch are free
from obstruction by cables, panels, rack frames, or other materials.
Make sure that all cooling fans inside the switch are running. The Fan LED blinks if there is a
failure of one or more fans. The following command displays fan status:
show sys-info
If any fan stops during switch operation, contact Customer Support.