User manual

Blackrock Microsystems CereStim R96 - User Manual
Rev. 1.00 ® Page 14
LB-0432
3. If the problem persists, contact Blackrock Microsystems for additional troubleshooting or to
initiate an RMA
I am unable to make changes to the pulse configurations or the stimulation script.
1. Confirm that you are in Auto Mode. Stim Manager must be in Auto Mode in order to
make any changes to the pulse configurations or the stimulation script.
2. Click the ‘Stop’ button. If you have just finished a stimulation sequence, you must press
‘Stop’ in order to make changes to the pulse configurations or the stimulation script.
3. If the problem persists, contact Blackrock Microsystems for additional troubleshooting or
to initiate an RMA.
6 Warranty
Blackrock Microsystems, Inc. warrants that its products are free from defects in materials and
manufacturing for a period of one year from the date of shipment. Blackrock will, at its option,
repair or replace any product that does not comply with this warranty. This warranty is voided by:
1. Any modification or attempted modification to the product done by anyone other than an
authorized Blackrock employee
2. Any abuse, negligent handling or misapplication of the product.
This constitutes the sole warranty made by Blackrock, Inc. There are no other warranties,
expressed or implied, which extend beyond those described herein or to anyone other than the
original purchaser, including the implied warranties of merchantability and fitness for a particular
purpose. In no event shall Blackrock Microsystems, Inc. be liable for any incidental or
consequential damages, or for the infringement of any patent rights or third party rights due to the
use of its products.
7 Return Merchandise Authorization
In the unlikely event that your system needs to be returned to Blackrock for repair or maintenance,
do not send any equipment back without a Return Merchandise Authorization Number. An RMA
number will be issued to you by a Blackrock representative. If you need to obtain an RMA number,
you may contact a product support representative at (801) 582-5533 or toll free at (866) 806-3692.
Once an RMA number has been issued, it is important to safely pack the returned item for
shipping back to Blackrock. It is preferred that you save the original boxes and packing materials
that your system arrived in for return shipment. Please address the package as follows:
Blackrock Microsystems, Inc.
ATTN: RMA#
391 Chipeta Way, Suite G
Salt Lake City, UT 84108 USA
Tel: (801) 582-5533