User`s manual

Cerebus® User’s Manual
Revision 13.00 / LB-0028 Page 69
Troubleshooting
Visit support.blackrockmicro.com and click on Knowledge Base to see the latest troubleshooting articles.
Extraneous Noise
You will find that the Cerebus® system is very sensitive to extraneous electromagnetic signals. It is designed to
detect microvolt level signals.
When the simulator is attached to the system, touching or just holding your hand near the ribbon cables will cause
noise on Spike Panel and Raster Plot. This is not a fault but an indication that the location and arrangement of the
connecting cables is critical to optimal performance.
Make sure that the cables connecting the Amplifier to the Cerebus® NSP are kept away from the ribbon cables that
input signals to the Amplifier to avoid feedback problems and cross-talk between channels. The simulator is an
excellent tool to detect subtle problems in the system setup.
Computer monitors can also be a major source of noise and should be kept away from the instrumentation field.
Contact support by sending an email to [e-mail] or calling [phone] for noise
troubleshooting assistance.
Windows Compatibility Issues
On certain PCs running the Windows operating system, some of the software modules or executable files rarely
experience graphical issues. If this happens, set the compatibility mode in the file properties of the software to
correct the issue.
Open the folder that Cerebus® is installed on your PC (e.g. c:\Program Files (x86)\Blackrock
Microsystems\Cerebus® Windows Suite) then right-click the module/executable file and select Properties.
From the file properties screen, click the Compatibility tab at the top of the window then click the box in the
Compatibility mode section to run the program in compatibility mode for Windows 2000.