SGP Technologies SA Blackphone BP1 USER GUIDE version 1.
Blackphone BP1 Device Layout ① Back cover removal slot ② Front camera ③ Earphone plug ④ Volume + ⑤ Volume – ⑥ Microphone ⑦ On/Off Button ⑧ Flash ⑨ Rear camera ⑩ Micro-‐USB Port ⑪ Speaker BLACKPHONE USER GUIDE 1
Technical Specifications SCREEN Screen Size: 4.7” (1280 * 720) Technology: IPS HD, Capacitive >4 point multi-touch CAMERAS Main camera: 8MP AF (auto-focus) with LED flash Front camera: 5MP CONNECTIVITY Single micro-SIM slot Bluetooth Class 4.0 LE WiFi 802.11b/g/n Micro USB 3.5mm audio jack DIMENSIONS Approximately 141 x 69 x 9 mm (rear camera housing is an additional 2 mm) W EIGHT Approximately 119 grams or 4.
Basic Operations Turning your Blackphone On or Off When your Blackphone is powered off, press and hold the Power button to turn it on. The phone will vibrate for a moment when it begins to boot. When your Blackphone is powered on, press and hold the Power button to trigger the “Power off” menu. Choose “Power Off” to turn off your Blackphone, “Reboot” to reboot it, or tap anywhere outside of the menu to cancel.
Important Areas of the Touchscreen Status icons (top of screen) are used to display the current status of your device’s network connections, battery level, volume, and system time. Signal Display Legend R - Roaming G - GPRS 3G - UMTS E - Edge H - HSDPA H+ - HSDPA+ 4G - LTE All Apps (bottom center home screen): Tap this to see all of your apps and widgets. To open an application or widget, tap its icon. Improving Battery Life The battery icon in the status bar shows the remaining amount of battery power.
Settings From the all apps screen, tap the Settings icon to enter the system settings and make changes to any of the following. a) WiFi : Turn the device’s WiFi capabilities on or off by touching the slider. When you turn WiFi on, your Blackphone will scan for available networks. By choosing the desired WiFi listing and typing the correct password, you can use the selected network. b) Bluetooth : Turn Bluetooth functionality on or off by touching the slider.
Blackphone Bundled Applications Blackphone Activation Wizard NOTE: if you make a mistake and want to start over from the very beginning, please see https://support.blackphone.ch/customer/portal/articles/1610834-how-do-ireset. Before you do anything else, make sure you are running the latest firmware! Please see https://support.blackphone.ch/customer/portal/articles/1668855-how-do-i-updateblackphone-firmware. The getting started guide at https://my.blackphone.
to the SIM. [Further support: https://support.blackphone.ch/customer/portal/articles/1638936-what-shouldi-see-when-i-turn-on-blackphone-the-first-time] • Step 2: PIN/Password set up. The user must set up a PIN code (different than the SIM PIN code) or a Password to protect the device when the screen is turned off. This step is mandatory and cannot be skipped. • Step 3: Device Encryption. The user is encouraged to encrypt the device.
• Step 4: Data Connectivity. The user is invited to connect to a data network. He/she can connect to a WiFi network if one is available (Note: WPS setup is not available in this step, but can be used later) or to a cellular network (if a SIM with an active data subscription is in the phone). Important note: a data connection is needed to activate the Blackphone application suite licenses in next step. A WiFi connection is preferred.
• Step 5: Scanning the QR code. If a data connection is available, the user will be invited to scan the QR code included in Blackphone’s box. Scanning the QR code will provision Silent Phone, Silent Text and Disconnect licenses. • If this step is skipped or the data connection is not good enough to automatically download the licenses, the user may activate the licenses manually. To do so, click here: https://support.blackphone.
• Step 6: If the QR code is correctly scanned, a page will be shown indicating that the process has been performed successfully and showing the corresponding licenses that have been activated. The user also has the option to have a copy of the subscription codes sent in an email for future reference. [Further support: https://support.blackphone.
• If there is a problem during the activation process, the user may activate the licenses manually. To do so, click here: https://support.blackphone.ch/customer/portal/articles/1614222-i-missed-theqr-scan-in-the-activation-wizard-what-now • Step 7: Enjoy your Blackphone! • For helpful information about setting up your Silent Circle apps for encrypted calls and texts, see the “Silent Circle Mobile Overview” section on page 20.
will NOT have access to private sensitive information such as user location, contacts, messages, or device settings. To modify this default behavior, or explore new configurations allowing access to your data by different applications, open the Blackphone Security Center by clicking on the shield icon on the main desktop, labeled as Security Center. The security center app is divided in different tabs or screens that help the user to easily set up the security/privacy configuration of the device.
settings. OFF means newly installed applications will have access to private sensitive information, as on any regular device. • Encrypt your Blackphone: If you have not yet encrypted the Blackphone, Security Center will show an option to do so labeled as “Encryption Not Enabled”. To encrypt your Blackphone, click on this button and follow the procedure. Please note this process will take approximately 25 minutes and will require you to input a password any time you power on the phone.
APPLICATION GROUP SCREENS Swiping left and right from the INTRO screen, you will get to the APPLICATION GROUP SCREENS, in which you will see list of applications grouped by the sensitive information they can access: • • • • • • Blackphone: applications preloaded with Blackphone Phone Info: applications with access to your personal data Contacts: applications with access to your contacts Location: applications with access to your location Camera & Audio: applications accessing or using you
APPLICATION DETAILED PERMISSIONS SCREENS When on the “App Permission Details” screen, you can select which types of data an application can access. Switch each individual permission setting on or off by using the toggles. Any change will take effect immediately and impact the application the next time it tries to access this data. This includes the possibility of denying network access, privacy data access or other permissions not related to data (such as vibrate settings, notifications, etc.).
• Empty black shield: means the app is running under NO restrictions and has full access to all data. This is the lower level of protection available (no protection). By clicking on the shield next to a specific app, you can also change the level of protection. Troubleshooting note: If you choose to install an app store, then install an app which crashes when you try to run it, the first place to check is the Security Center.
• Create Account Credentials to access https://manage.blackphone.ch. Again, the password selected must be at least 12 characters. Whereas the device password is not retrievable, a new account password for the website can be retrieved if you lose the old one. That’s why an email account is required in this step.
• Name your Blackphone. We ask the user for a device name to identify it within the management portal. A single user can manage multiple Blackphones; all of these will be listed in the portal. • Once registration is completed, the user can chose which applications will be killed when using the Brace for Impact feature. Once Remote Wipe is set up, this screen will appear when you click on the corresponding icon.
Managing your Blackphone Managing your Blackphone is quite easy. Simply go to https://manage.blackphone.ch, log in, and click on the device you want to manage. A simple interface will offer you three different actions you can perform: Device Wipe, Brace for Impact and Power Off. • Device Wipe allows you to remotely wipe all the information on the device. Please take note that the information on your external SD card will not be erased using this feature.
BLACKPHONE USER GUIDE 18
App Updater App Updater ensures that you have access to the latest releases and updates of apps that ship with your Blackphone. By default, App Updater will check for updates every day and notify you when an update is available. [Note: App Updater was added to PrivatOS as of release 1.0.5. If you do not see App Updater on your phone, ensure that you have updated to the latest version of PrivatOS.] When you open the app, you will see a list of applications and their current status.
Silent Circle Mobile Overview When setting up your Silent Circle apps for the first time, do so in the following order for the simplest setup: 1. Launch Silent Contacts. It will ask you to set up a password for the key manager. Do not lose this password! 2. Launch Silent Phone. It will ask you for your Silent Circle username and password. 3. Launch Silent Text. No further action is needed – your Silent Circle apps are now set up. Silent Phone Silent Phone is your secure mobile video and voice solution.
For more help with Silent Circle Mobile please see the link below. https://silentcircle.com/support/ Disconnect Secure Wireless The first time you access Disconnect Secure Search you will see a short introduction. You will then be able to use Disconnect.me to search securely and privately. The Disconnect.me VPN (Virtual Private Network) encrypts data traffic from your Blackphone to the Disconnect.
Q: I’ve added a file in my Hive but do not see it on my Blackphone. How do I refresh the screen? A: You must move to another top-level screen (a device, settings, etc.) then back to Hive to refresh. We are working on a refresh button for all folder screens for a future release. Kismet Smarter WiFi Manager Smarter WiFi Manager manages your Blackphone’s WiFi connection by automatically learning where you use certain networks.
Troubleshooting Blackphone will not turn on Connect Blackphone to the charger to ensure that the battery has sufficient charge. Note that if your battery is completely discharged, it may take some time before you can turn the device back on. Blackphone is displaying text in the wrong language Please make sure that you have selected the correct default language for your device.
Blackphone Safety Information Be sure to read through this section before you turn on your Blackphone for the first time. Online help and support is available at https://www.blackphone.ch/ Safe Operating Conditions Please observe the following guidelines while operating your Blackphone. • Operating temperature: Do not store your Blackphone at temperatures lower than -20°C or higher than 55°C, even if it is fully turned off.
Preventing Damage Use your Blackphone only with the stock battery. There is a risk of explosion if the battery is replaced with an incorrect type. Dispose of used batteries according to the instructions on the battery. Use only the power adapter provided with your Blackphone, manufactured by PHIHONG, model number PSAI05R-050Q. Input: 100-240V ~ 0.3A 50/60Hz 12-15VA Output: 5V 1.0A MAX. Please use USB 2.0 or higher to connect to your device.
EU Regulatory Conformance This product complies with the essential requirements and other relevant provisions of the following Directives and carries the CE mark accordingly: R&TTE Directive 1999/5/EC and RoHS Recast Directive 2011/65/EU. The Declaration of Conformity made under Directive 1999/5/EC (HG nr. 88/2003) is available for viewing at the following location in the EU community: https://www.blackphone.
FCC Regulations This mobile phone complies with part 15 of the Federal Communications Commission's rules and regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15 of the FCC rules and regulations, this mobile phone has been tested and found to comply with the limits for a Class B digital device.
Specific Absorption Rate (SAR) Information This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States, and Industry Canada of Canada.
Blackphone Limited Warranty DISCLAIMER: This Limited Warranty does not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products. SGP Technologies ("SGP") provides this Limited Warranty to you who have purchased the SGP product(s) included in the sales package ("Product").
Any claim under this Limited Warranty is subject to you notifying SGP or an SGP authorized service company of the alleged defect within a reasonable time of it having come to your attention and prior to the expiry of the Warranty Period. When making a claim under this Limited Warranty you will be required to provide: 1. The Product (or the affected part) and 2.
5. This Limited Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified. 6.
the Product may contain country-specific elements that are not considered to be a defect under this Limited Warranty. Limitation of SGP’s Liability This Limited Warranty is your sole and exclusive remedy against SGP and SGP’s sole and exclusive liability in respect of defects in your Product.
SUPPORT CONTACT INFORMATION For more information please visit https://support.blackphone.
