Instruction manual

Help
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Getting Help
The fastest way to obtain help is to go to the Blackmagic Design online support pages and check the latest
support material available for your Blackmagic Design video hardware.
Blackmagic Design online support pages
The latest manual, software and support notes can be found at the Blackmagic Support Center at
www.blackmagic-design.com/support.
Contacting Blackmagic Design support
If you can't find the help you need in our support material, please use the "Send request" button, on
the support page for your hardware model, to email a support request. Alternatively call your nearest
Blackmagic Design support office at www.blackmagic-design.com/company.
Checking the version currently installed
To check which version of Desktop Video software is installed on your computer, open the Blackmagic
Design Desktop Video system preferences. The version number appears prominently in the title bar.
• On Mac OS X, open the System Preferences and look in the “Other” category to locate the Blackmagic
Design icon. Click the Blackmagic Design icon to reveal the version number.
• On Windows 7, open the system Control Panel and click on “Hardware and Sound” to reveal the
Blackmagic Design Control Panel. Click the Blackmagic Design Control Panel to reveal the version
number.
• On Linux, go to "Applications" and then "Sound and Video" to locate the Blackmagic Control Panel.
Open the control panel to reveal the version number.
How to get the latest updates
After checking the version of Desktop Video installed on your computer, please visit the Blackmagic Support
Center at www.blackmagic-design.com/support to check for the latest updates. While it is usually a good
idea to run the latest updates, it is a wise practice to avoid updating any software if you are in the middle of
an important project.