Specifications

Help
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Getting Help
The fastest way to obtain help is to go to the Blackmagic Design online support pages and check the latest
support material available for your Blackmagic Cinema Camera.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at the Blackmagic Support Center at
www.blackmagicdesign.com/support.
Contacting Blackmagic Design Support
If you can't find the help you need in our support material, please use the "Send request" button, on
the support page for your Blackmagic Cinema Camera, to email a support request. Alternatively, call your
nearest Blackmagic Design support office at www.blackmagicdesign.com/company.
Checking the Software Version Currently Installed
To check which version of Blackmagic Cinema Camera Utility software is installed on your computer, open
the About Blackmagic Cinema Camera Utility window.
• On Mac OS X, open Blackmagic Cinema Camera Utility from the Applications folder. Select About
Blackmagic Cinema Camera Utility from the application menu to reveal the version number.
• On Windows 7, open Blackmagic Cinema Camera Utility from your Start menu. Click on the Help menu
and select About Blackmagic Cinema Camera Utility to reveal the version number.
How to Get the Latest Software Updates
After checking the version of Blackmagic Cinema Camera Utility software installed on your computer,
please visit the Blackmagic Support Center at www.blackmagicdesign.com/support to check for the latest
updates. While it is usually a good idea to run the latest updates, it is a wise practice to avoid updating any
software if you are in the middle of an important project.
Battery Replacement
The built-in camera battery is not user-servicable. Should the battery require replacement, you will need
to send it to your nearest Blackmagic Design service center for replacement. If the camera is outside of its
warranty period, the battery replacement will incur a small service fee for the cost of the battery, labor and
return of the camera to you. Please contact Blackmagic Design Support to find out details of where to send
your camera, how to package it safely and how much the replacement will cost in your country.