Instruction manual

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Help
Getting Help
The fastest way to obtain help is to go to the Blackmagic Design online support pages and check the
latest support material available for your Teranex Processor hardware.
Blackmagic Design online support pages
The latest manual, software and support notes can be found at the Blackmagic Design support center at
www.blackmagicdesign.com/support.
Contacting Blackmagic Design support
If you can't find the help you need in our support material, please use the "Send us an email" button on
the support page to email a support request. Alternatively, click on the "Find your local support team"
button on the support page and call your nearest Blackmagic Design support office.
Checking the version currently installed
To check which version of Blackmagic Teranex software is installed on your computer, open the About
Teranex Setup utility window.
 On Mac OS X, open the Blackmagic Teranex Setup utility from the Applications folder. Select
About Blackmagic Teranex Setup from the title bar to reveal the version number.
 On Windows 7, open Blackmagic Teranex Setup from your Start menu. Click on the Help
menu and select About to reveal the version number.
 On Windows 8, open Blackmagic Teranex Setup from the Blackmagic Teranex tile on your
Start page. Click on the Help menu and select About to reveal the version number.
How to get the latest updates
After checking the version of Blackmagic Teranex software installed on your computer, please visit
the Blackmagic Design support center at www.blackmagicdesign.com/support to check for the latest
updates. While it is usually a good idea to run the latest updates, it is wise to avoid updating any software
if you are in the middle of an important project.
Help