User Manual

The problem is your ATEM Streaming Bridge is on your local Ethernet network, however
you need it to be visible on the internet. ATEM Streaming Bridge uses port forwarding in
your internet firewall to allow the ATEM switcher on the internet to connect via your internet
connection to the ATEM Streaming Bridge. If this is not set up, then the ATEM switcher won’t be
able to find the ATEM Streaming Bridge.
What this means is you need to ask an internet provider, or your network administrator to set up
port forwarding on your internet connection to “TCP port 1935”. They will know what that means!
The good news is the ATEM Streaming Bridge will also attempt to set up this port forwarding
feature for you, as most internet connections and firewalls have a protocol for setting up
the port forwarding automatically. This means it’s possible the ATEM Streaming Bridge will
communicate with your network gear and try and set this up for you as you set up using the
ATEM Setup utility.
Confirming access to the internet
You will notice lower down there is a connection status field. The ATEM Streaming Bridge will
attempt to connect to the internet and let you know if everything looks like it’s functioning
correctly. If it changes to connected, then this is a good sign, as it means the ATEM Streaming
Bridge has been able to set up your network equipment with the port forwarding settings and
connect to the internet ok.
NOTE Opening up ports in your network for outside traffic could reduce your network
security so it is best to check with your internet provider or network administrator if
you have any security concerns.
If the connection status does not say visible worldwide you might need to configure the
port forwarding on your internet firewall manually. Not all firewalls support the protocol for
automatically setting up this kind of information, but they do all support setting it up manually.
You may need to contact your internet service provider if you cannot access the router controls
or do not know how to configure port forwarding. On larger networks it is best to speak to your
network administrator for setting up port forwarding as this will make sure there are no conflicts
on your network.
128Streaming Video