Version: 10.
Published: 2013-04-17 SWD-20130417151339640
Contents Welcome ...................................................................................................................................................... 8 BlackBerry 10: new apps and features .......................................................................................................... 9 Getting started ...........................................................................................................................................
Transfer data from a BlackBerry 7 device using a media card ...................................................................... 28 Transfer data to a new device using a computer and BlackBerry Link .......................................................... 28 After you switch devices ............................................................................................................................. 29 Restoring your BBM contacts and groups ........................................................
Selecting word suggestions that appear while you type ................................................................................ 40 Select a suggested word ............................................................................................................................. 40 Connections ............................................................................................................................................... 41 Check which wireless networks your device connects to ........
Peek at your messages and notifications while you're composing or viewing a message ............................... 55 Check your upcoming events from the BlackBerry Hub ............................................................................... 55 Create a meeting from an email .................................................................................................................. 55 Add a sender to your contact list ............................................................................
Deleting apps ............................................................................................................................................. 68 Delete a downloaded item from BlackBerry World ....................................................................................... 68 Delete an app from your home screen ......................................................................................................... 68 Reinstall an app or game .............................................
User Guide Welcome Welcome The BlackBerry Z10 smartphone is built to keep you moving, and so is this User Guide. Here, you can find tips on understanding the basics quickly and get introduced to some of the unique features of BlackBerry 10 OS. There is a lot more to learn about BlackBerry 10 OS, so you can access the full, updated User Guide by tapping Help on the home screen. From the Help app, you can search for a specific help topic, or browse the areas that interest you.
User Guide BlackBerry 10: new apps and features BlackBerry 10: new apps and features Introducing the reinvented BlackBerry – an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views – your messages, your running apps, and all apps – BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple gestures. BlackBerry Hub BlackBerry Hub gathers all of your messages and notifications into one convenient location.
User Guide BlackBerry 10: new apps and features BlackBerry Story Maker BlackBerry Story Maker allows you to combine your pictures, videos, and music into a stunning HD movie that you can view later and quickly share with others. You can select a song for background music, add intro titles and end credits, and apply themes. BlackBerry Remember A combination of memos and tasks, BlackBerry Remember helps you organize your interests, ideas, and projects.
User Guide BlackBerry 10: new apps and features Picture editing You can edit pictures directly on your device. Crop and rotate the picture, reduce red-eye, or apply a variety of enhancements and artistic styles. Video editing You can edit videos directly on your device. Change the length of the video, rotate the image, and make enhancements such as brightness and color. Search You can search your entire device for files, settings, apps, help, and more.
User Guide BlackBerry 10: new apps and features BlackBerry Balance Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between your work space and personal space with a simple gesture.
User Guide Getting started Getting started Inserting the SIM card, battery, and media card Remove the battery door Tip: The battery door is flexible and may bend when you remove it. 1. To remove the battery door, pull up the bottom of the battery door. Insert or remove the SIM card 1. Do one of the following: • • To insert the SIM card, slide it into place as shown. To remove the SIM card, using gentle pressure, slide it out.
User Guide Getting started Insert or remove the battery and a media card Before you start using your BlackBerry device, it is recommended that you charge the battery. The battery in the box that your device came in isn't fully charged. A media card is optional. If a media card is included, it might already be inserted. 1. Do one of the following: • 14 To insert the battery, align the contacts.
User Guide • Getting started To remove the battery, from the end opposite to the battery contacts, lift and pull the battery out. Set up your device The first time your BlackBerry device starts after the battery is inserted, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After Setup icon on the home screen.
User Guide • • • • • Getting started Add your email, BBM, instant messaging, and social networking accounts Set up your payment options for purchases you make from the BlackBerry World storefront Transfer data from a device running BlackBerry 7 or 7.
User Guide Icon Getting started Description View webpages more easily using the reader mode, and share webpages quickly with your contacts. Calendar View all your events in one place, including events you added from your email accounts and social networking accounts. You can filter events according to your account. BBM Chat in real time by using text or video, and share files with up to 30 BBM contacts.
User Guide Icon Getting started Description Follow the stories, ideas, and opinions that interest you by sending and receiving short messages known as tweets. LinkedIn Build and connect with your professional network and get access to ideas and opportunities for your career. Maps Search for places, get turn-by-turn directions, and save favorite places. Games Find games to download and play. Add your friends so that you can view their games or challenge them to a game.
User Guide Icon Getting started Description Adobe Reader View PDF files on your device and share them with others over email, BBM, and more. Phone Place conference calls, check voice mail, or move a call to BBM Video. Camera Includes front and rear cameras, and a Time Shift mode to help you capture the perfect picture. Setup Set up your accounts, personalize your device, and watch tutorials about using BlackBerry 10 OS.
User Guide Icon Getting started Description Phone call Notification messages from apps and services such as BlackBerry World Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. You can also slide your finger to view the home screen. For example, if you're looking at the BlackBerry Hub, you can slide your finger to the left to see the home screen and your minimized apps. Slide your finger to the left again to see all your apps.
User Guide Getting started Select items 1. Do any of the following: • • • To select an item, simply tap it. If the item can be opened it will open, if not it will be highlighted. To highlight an item without opening it, touch and hold the item. To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap tap additonal items. To clear an item, tap it again.
User Guide Getting started Zoom in to or zoom out from the screen If you want a closer view of a detail in an image, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. 1. Slide your fingers apart to zoom in, or slide your fingers together to zoom out. Move items from one place to another 1. On the home screen, touch and hold the item you want to move. 2.
User Guide Getting started Minimize apps and show your Active Frames When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don't need to do things like save and close documents before you use the browser, or restart your browser session after you check your email. 1. Swipe up from the bottom of the screen. Tip: When you're done using your app, you can close it by tapping in the lower-right corner of the app.
User Guide Getting started About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices. You should sign in with the same BlackBerry ID on all of your BlackBerry devices..
User Guide • • • • • • • • Getting started Make a call. Send an email, text message, or BBM message. Search the Internet or your BlackBerry device. Book meetings and appointments. Set reminders. Change your Facebook status or post a tweet. Save notes and memos in BlackBerry Remember. Set an alarm. 1. To open the Voice Control app, do one of the following: • On the home screen, tap the Voice Control icon. • Press and hold the Mute key on the right side of your device. 2. After the beep, say a command.
User Guide Device Switch Device Switch Before you switch devices For information about how to switch to a BlackBerry device from a third-party device, visit www.blackberry.com/ deviceswitch. Learn what transfer options are available to you Note: You can use the options listed below to transfer data from one BlackBerry smartphone to another BlackBerry smartphone.
User Guide Device Switch Make note of your usernames and passwords Before you switch BlackBerry devices, make sure that you have the following: • • If you have saved usernames and passwords in Password Keeper, consider temporarily writing this information down so that you have it when you're ready to add accounts to your new device. If you have a device running BlackBerry Device Software 5.
User Guide Device Switch Backing up and switching devices Transfer data from a BlackBerry 7 device using a media card Before you begin: This transfer option is only available if you're switching from a BlackBerry 7 device or later. To see what version of software you're running, on your previous device's home screen, click Options > About, or click Options > Device > About Device Versions.
User Guide Device Switch 5. When prompted, connect your new BlackBerry 10 device using a USB cable. 6. Complete the instructions on the screen. Note: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device, visit the BlackBerry World storefront.
User Guide Device Switch Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. If you already added an account to your device, tap 4. 5. 6. 7. to add another account. Tap the type of account that you want to add. Enter the account information. Tap Next.
User Guide Device Switch How do I reset my lost or forgotten BlackBerry ID password? You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you. 1. Do one of the following: • • To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete the instructions on the screen.
User Guide Device Switch I can't transfer items using my media card Try any of the following: • • 32 Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the media card and then try transferring the items again. Use BlackBerry Link to transfer your info from one device to another.
User Guide What makes my BlackBerry 10 device different from other BlackBerry devices? What makes my BlackBerry 10 device different from other BlackBerry devices? How do I get to the menu? • • • To access menus in apps, at the bottom of the screen, tap . There is no Menu key on BlackBerry 10 devices. To access some options that you will use the most often, touch and hold an item on the screen. Menu items appear on the right side of the screen.
User Guide What makes my BlackBerry 10 device different from other BlackBerry devices? How do I change my settings and options? • To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen and tap Settings. • You can change the settings in an app by swiping down from the top of the screen and tapping • In many apps, you can also tap . to see other options.
User Guide What makes my BlackBerry 10 device different from other BlackBerry devices? Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps.
User Guide What makes my BlackBerry 10 device different from other BlackBerry devices? Where can I find my device info and passwords? Where can I find my PIN? In BBM, tap your profile picture. On your profile page, your PIN appears below your barcode. In an email or text message, you can also type mypin to display your PIN. How do I find my own phone number? On the home screen, tap the icon.
User Guide Get your message out with the BlackBerry Keyboard Get your message out with the BlackBerry Keyboard The BlackBerry Keyboard learns your style of writing and adapts to how you type. It understands what you want to say and suggests words to help you type faster, more accurately, and with the least amount of effort. Respond to emails, stay connected with BBM, or work on an important document on the go.
User Guide Get your message out with the BlackBerry Keyboard Delete a word 1. Swipe one finger back across the keyboard. Note: If you type in a right-to-left language, swipe from left to right. Type an accented character 1. On the BlackBerry Keyboard, touch and hold the letter that you want to add the accent to.
User Guide Get your message out with the BlackBerry Keyboard 2. When accented characters appear above the letter, slide your finger onto the accented character that you want to type. 3. Lift your finger. Tip: To type an uppercase accented character, tap first. Or, when your finger is on the accented character that you want to type, if you pause before you lift your finger the accented character changes to uppercase. Type a symbol or number 1.
User Guide Get your message out with the BlackBerry Keyboard 2. Do one of the following: • To copy the text, touch and hold the highlighted text. Tap • To cut the text, touch and hold the highlighted text. Tap . . 3. To paste the text, touch and hold where you want to paste the text. Tap . Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it.
User Guide Connections Connections Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan. For more information about the wireless networks that your device connects to, see the Safety and Product Information booklet for your device. 1.
User Guide Connections Your device is connected to the network type shown but the network functionality is limited. You're likely able to make a phone call, but not able to access the Internet or view email messages. You have no mobile network coverage. Your device is roaming. Extra charges might apply. BlackBerry services, such as email messaging and Internet browsing, are available. The number of solid waves indicates the strength of the WiFi signal.
User Guide Connections Tips: Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do.
User Guide Connections connection, so it's useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet to allow you to do things such as make payments with your BlackBerry device. Connect your device to an HDMI display 1.
User Guide Connections Connect to a Wi-Fi network When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically. 1. 2. 3. 4. 5. On the home screen, swipe down from the top of the screen. Tap Wi-Fi. If the Wi-Fi switch is Off, set it to On. Tap a network.
User Guide • • • • Connections Check that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If other devices can't connect you might need to reset your router. If you're connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. Your connection might have timed out. Try connecting again.
User Guide When Bluetooth technology is on, To turn off Bluetooth technology, tap Connections turns blue and appears in the upper-left corner of the screen. again. Pair and connect with a Bluetooth enabled device Before you can connect your BlackBerry device with another Bluetooth enabled device, you must pair them. 1. 2. 3. 4. On the home screen, swipe down from the top of the screen. Tap Bluetooth. Make sure that Bluetooth technology is on.
User Guide • • Connections Add a friend to your BBM contacts. Copy smart tag information to an NFC tag. These are just a few of the things you can do with NFC. For more, play with NFC on your device, be creative, and see what you can do. Turn on NFC 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Network Connections > NFC. 3. Set the NFC Connectivity switch to On.
User Guide Stay connected with BlackBerry Hub Stay connected with BlackBerry Hub Notice the blinking red light? Now it’s even easier to stay close to what’s important to you. Simply peek into BlackBerry Hub from any app with a swipe to effortlessly flow in and out of your messages and conversations. As you are writing an email to your mother with the details of your flight, you notice the blinking red light on the upper-right of your smartphone.
User Guide Stay connected with BlackBerry Hub Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. If you already added an account to your device, tap 4. 5. 6. 7. to add another account. Tap the type of account that you want to add. Enter the account information. Tap Next.
User Guide Stay connected with BlackBerry Hub BlackBerry Hub icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn't been sent yet Message is being sent Message has been sent Message could not be sent Text message icons Icon Descr
User Guide Icon Stay connected with BlackBerry Hub Description Read text message Text message with attachment (MMS) Draft text message Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2.
User Guide 1. In the BlackBerry Hub, tap Stay connected with BlackBerry Hub . 2. Tap the type of messages that you want to see. To see all of your messages again, tap > Hub. Search for a message 1. In the BlackBerry Hub, tap . 2. Type a search term. To filter your search results by sender, date, subject, and more, tap .
User Guide • To forward the email, tap Stay connected with BlackBerry Hub . Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap . You might need to hide the keyboard to see the icon. 2. Browse to the file. 3. Tap the file.
User Guide Stay connected with BlackBerry Hub Peek at your messages and notifications while you're composing or viewing a message 1. In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view. Check your upcoming events from the BlackBerry Hub You can always check your agenda in the Calendar app, but if you're already in the BlackBerry Hub, just stay where you are. 1.
User Guide 1. In an email, tap Stay connected with BlackBerry Hub > . 2. Enter any additional information for the meeting. 3. Tap Save. Add a sender to your contact list 1. In the BlackBerry Hub, touch and hold a message. 2. Tap . • To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list. • To add the contact as a new contact, tap 3. Tap Save. 56 .
User Guide See the world through BBM See the world through BBM Share and be seen with BBM Video. Switch from a BBM chat to a BBM Video conversation, to catch up face-to-face and share what’s on your screen. Your mother wants to see what you plan to wear to her important piano recital, so you start a BBM Video conversation to show her your new shirt. She can't believe the price that you paid for it, so you use the new Screen Share feature to display your BlackBerry Browser and the online store's website.
User Guide See the world through BBM Message has been read Message hasn't been sent yet Tip: Verify that your device is connected to the Internet. Message couldn't be sent Tip: Touch and hold the message, and tap or .
User Guide See the world through BBM Unlike text messaging, where you might pay for each text message regardless of how brief the message might be, BBM uses your data plan so that you can can express yourself in as many, or as few, messages as you want. 1. Tap . 2. Tap a contact. 3. Type your message or select an emoticon. 4. Press the Send key.
User Guide • See the world through BBM To ping the contact, tap > . Tip: When you receive a picture in BBM, it is a scaled-down version. You can touch and hold the image and tap request a better quality image that you can print. to Invite others to a chat 1. In your chat, tap . You might need to hide the keyboard to see the icon. 2. Select some contacts. 3. Tap Done. Tip: To start a new chat with multiple people from your BBM contact list, touch and hold a name. Tap names. Tap and a few more .
User Guide See the world through BBM Switch cameras or share your screen By default, your front-facing camera is used during BBM Video chats. 1. In a BBM Video chat, do any of the following: • To switch to your rear-facing camera, tap • To share your screen, tap . .
User Guide Time travel with your camera Time travel with your camera Having trouble getting the perfect shot? Time Shift mode captures a few milliseconds before and after your photo, so that you can pinpoint and adjust exact moments of your picture to create the perfect shot. Simply scroll back and forth on the dial to open one friend’s eyes and catch your other friend smiling, then combine it all into the same photo.
User Guide Time travel with your camera Take a picture Tip: To make sure that your picture looks the best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture. 1. Make sure that is selected. 2. To change what the camera focuses on, drag the focus box anywhere on the screen. 3. To zoom out or zoom in, slide your fingers together or apart on the screen.
User Guide Time travel with your camera Access the Camera app from the Lock screen 1. On the Lock screen, touch and hold . Using Time Shift mode Time Shift mode lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any person until everybody is picture perfect. Take the best picture possible using Time Shift mode 1. Make sure is selected. 2.
User Guide 7. Tap Time travel with your camera .
User Guide Enhance your experience with BlackBerry World Enhance your experience with BlackBerry World Discovering great apps is easier than ever with app recommendations. Choose an app that matters, then choose how to share it – whether it’s sharing to social sites with a couple of gestures from within the app or to a friend’s NFC enabled BlackBerry smartphone with a tap, sharing is quick and simple.
User Guide Enhance your experience with BlackBerry World • To search the entire BlackBerry World, on the BlackBerry World home screen, tap • To search in a specific section (apps, games, music, or videos), tap • To search using a recent search term, tap . . Tap Apps, Games, Music, or Video. Tap . . Tap a recent search term.
User Guide 4. Tap Enhance your experience with BlackBerry World . 5. Type your review. To add a star rating, slide your finger to the left or right across the star icons. Download an update to an app or a game 1. On the BlackBerry World home screen, tap > My World > My Apps & Games. 2. At the top of the screen, if necessary, tap the Apps & Games drop-down list. 3. Tap Updates.
User Guide Enhance your experience with BlackBerry World Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon will not appear on these app icons. Reinstall an app or game 1. On the BlackBerry World home screen, tap > My World > My Apps & Games. 2. At the top of the screen, if necessary, tap the drop-down list. 3. Tap Available.
User Guide Keep current with Calendar Keep current with Calendar Spend less time managing schedules and tasks with a smartphone that anticipates what you need and handles the details for you. The Calendar even suggests attendees and show you their recent messages and social updates. You have some time to catch up on work at the airport while you are waiting for your return flight.You review your meetings for next week in the Calendar.
User Guide • Keep current with Calendar To view events for a month, tap . Numbers on the calendar are sized depending on the number of events booked for the day: the bigger the number, the more you have planned for the day. Tap on a day to see your agenda in a list at the bottom of the screen. Tip: To see a 6-month view of the calendar, in the month view, at the top of the screen, touch the month and drag your finger down.
User Guide Keep current with Calendar Invite people to an event If your account supports adding participants, then you can add participants to an event either while you're creating the event, or after. If you added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list. 1. While you're creating or changing an event, in the Participants section, tap the Invite field. • • If the person you're adding is in your contact list, start typing a name.
User Guide Remember Remember Collecting and organizing tasks, notes, and more with the Remember app BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you don't forget to complete a task.
User Guide Remember Add tags to an entry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. 1. In the Remember app, tap an entry. 2. Tap > . Record a voice note 1. While you're adding or editing a Remember entry, tap 2. Tap . . 3. Speak your voice note. 4. When you're finished, tap . 5. Tap Save.
User Guide Legal notice Legal notice ©2013 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. HDMI is a trademark of HDMI Licensing, LLC. NFC is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
User Guide Legal notice CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR AN
User Guide Legal notice STL100-3 STL100-4 Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 77
