Operation Manual

4. In the Contacts field, type the name of the contact.
5. Click a contact.
6. Change the ring tone and alert information for calls and messages.
7.
Press the key > Save.
To delete a contact alert, highlight the contact alert that you want to delete. Press the key > Delete.
Add a contact picture for caller ID
1. On the Home screen, click the Contacts icon.
2. Highlight a contact.
3.
Press the key > Edit.
4. Press the key > Add Picture.
5. Find, highlight, and click a picture.
6. If necessary, move the crop box to the portion of the picture that you want to use.
7. Press the key > Crop & Save.
8.
Press the key > Save.
Related information
My contact pictures keep changing, 185
Troubleshooting: Top 10
Save time and maximize your efficiency with these quick tips.
I can't make or receive calls
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you can't make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed
dialing list or turn off fixed dialing.
• If you have traveled to another country and you haven't changed your smart dialing options, dial the full phone number,
including the country code and area code, for your contact.
• If you're not receiving calls, verify that call blocking and call forwarding are turned off.
• Your smartphone or your SIM card might support more than one phone number, even if you only have one phone number.
Verify that your phone number is set as your active phone number.
• If you have more than one phone number associated with your smartphone, verify that the phone number that you want
to make calls from and receive calls to is set as your active phone number.
• If you're using your BlackBerry® MVS Client phone number, verify that support for the BlackBerry MVS Client is turned on.
User Guide
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