Setup guide

3
Contents
Chapter 1: About This Guide.............................................................................. 5
What This Guide Contains .................................................................................... 5
Related Documentation......................................................................................... 5
How to Send Comments About This Guide........................................................... 6
Chapter 2: Introduction....................................................................................... 9
About Google Apps Connector for BlackBerry Enterprise Server ......................... 9
Features and Benefits ......................................................................................... 10
Options for Accessing Your Google Apps Information from a BlackBerry .......... 12
Support................................................................................................................ 14
Chapter 3: Architecture .................................................................................... 17
Components........................................................................................................ 17
Capacity Requirements ....................................................................................... 18
PST User Cache Files......................................................................................... 19
Chapter 4: Preparation and Planning .............................................................. 21
About Preparation ............................................................................................... 21
Server Requirements .......................................................................................... 21
Network Requirements........................................................................................ 24
Google Apps Account Requirements .................................................................. 24
Upgrade from Previous Version .......................................................................... 24
Database ............................................................................................................. 25
Security Considerations ...................................................................................... 25
Piloting and Full Deployment............................................................................... 26
Hosted Solution ................................................................................................... 26
Migration.............................................................................................................. 27
Chapter 5: Installation....................................................................................... 29
About Installation................................................................................................. 29
Configure Google Apps Domain.......................................................................... 29
Install BlackBerry Enterprise Server Application ................................................. 31
Install Outlook 2007 and Updates ....................................................................... 47
Install the Connector ........................................................................................... 48
Configure GAL..................................................................................................... 51