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28 Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide
Migrate your IT policy from existing BlackBerry Enterprise Server infrastructure into the
new infrastructure
Information about migrating your IT policy can be found in article KB15908 in the BlackBerry
Technical Solution Center.
Download the BlackBerry Enterprise Server Resource Kit 4.1.6 for Microsoft Exchange. Use
the
ITPolicyImportExport.exe
to export the existing policy to an XML file. Use the same tool
to import the policy XML file into the new BlackBerry Enterprise Server infrastructure.
Prepare BlackBerry devices for migration
Prepare each device for migration by applying an empty IT Policy. Then wipe each device
before adding it to the new BlackBerry Enterprise Server infrastructure.
For more information about removing an IT policy from a BlackBerry device, see article
KB14202 in the BlackBerry Technical Solution Center.
Migrate BlackBerry devices from the previous BlackBerry Enterprise Server to the new
Google Apps Connector for BlackBerry Enterprise Server.
Make sure you back up your BlackBerry device before starting any migration. For information
on how to do this, see article KB12487 in the BlackBerry Technical Solution Center.
Pay special note to back up the following:
• Contacts, including contacts stored on an SD card, the phone SIM card, or the BlackBerry
Desktop Manager application.
• Email messages stored in the native email application on your BlackBerry.
• SMS phone text messages.
• Task lists.
•Memos.
•Themes.
• Settings.
• Photos not stored on your memory card.
• Passwords stored in password keeper on your device.
After backing up your data, remove the IT policy and wipe the device. For information on how
to do this, see article KB14202 in the BlackBerry Technical Solution Center.
Restore data from the BlackBerry device backup you created. For more information, see
article KB 10339 in the BlackBerry Technical Solution Center.
After you have completed these steps, activate the user on the BlackBerry Enterprise Server
running the Google Apps Connector.