Setup guide

18 Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide
1. Google Apps to the Google Apps Connector
The Google Apps Connector synchronizes mail, calendars, and contacts through the Internet
to Google Apps.
2. Google Apps Connector to PST User Cache File
The Google Apps Connector reads a PST file for any updates that should be sent to Google
Apps. The Google Apps Connector also writes any changes to the same PST file.
The PST (Personal Storage Table) file is a standard file format used by Microsoft Outlook and
other MAPI clients. It supports mail messages, calendar events, and contacts.
3. Google Apps Connector to MAPI Subsystem
The Google Apps Connector acts as a MAPI Subsystem provider. Through MAPI, the
BlackBerry Enterprise Server reads the PST file for any changes that should be sent to
BlackBerry users. The components also write any changes to the same PST file.
4. MAPI Subsystem to BlackBerry Enterprise Server
The BlackBerry Enterprise Server is a server designed and marketed by Research In Motion
(the makers of BlackBerry) to support centralized administration of BlackBerry devices for
enterprise IT departments.
The BlackBerry Enterprise Server acts as a MAPI Subsystem client, pulling information from
the Google Apps Connector through the MAPI Subsystem.
5. BlackBerry Enterprise Server to RIM Network
BlackBerry Enterprise Server connects to the Research In Motion (RIM) BlackBerry network to
send and receive messages.
6. RIM Network to Data Carriers
The RIM data network sends and receives messages from data carriers who support
BlackBerry devices.
7. Carriers to BlackBerry Users
The data carriers then connect to individual BlackBerry devices to send and receive data.
Capacity Requirements
Each server running Google Apps Connector for BlackBerry Enterprise Server is designed to
support up to 500 users. If you need to add more than this number of users, install additional
servers.
BlackBerry Professional Server is designed for small businesses and can be licensed up to a
maximum of 30 wireless users. If you need to support more than 30 wireless users you should
upgrade to BlackBerry Enterprise Server.