Setup guide

14 Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide
Support
If you need help with Google Apps Connector for BlackBerry Enterprise Services, you can use
the following resources.
Documentation and Support
For documentation, support information and help center articles, see the Google Apps
Connector for BlackBerry Enterprise Server page in Google Apps Admin Help:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=154346
Expediting Support with Your Support PIN
To contact support directly for assistance, and receive expedited support as a Premium or
Education Edition customer, find your Customer PIN and Support PIN. Information on how to
collect this information is available in the help center here:
http://www.google.com/support/a/bin/answer.py?answer=60233
Global Address List
Synchronization
Yes. No; uses local
contacts on
device.
No; uses local
contacts on
device.
Recommended
For pilot or
production
deployments with
BlackBerry
Enterprise Server
to provide push
email and
calendar
synchronization,
quick contacts
synchronization,
rich user
experience and
central
administration
features.
For pilot or
production
deployments in
which users
configure and
manage their own
mobile devices.
Also for users
who prefer native
Gmail functions
such as threaded
conversations
and labels.
For mobile users
who prefer using
the native
BlackBerry email
application. Can
use with
BlackBerry Sync
for mobile access
to contacts and
calendar.
Feature
Google Apps
Connector for
BlackBerry
Enterprise Server
Google
Applications for
the BlackBerry
BlackBerry email
through IMAP