Setup guide

Introduction 11
Considerations
Note that the current version of the Google Apps Connector for BlackBerry Enterprise Server
has the following limitations:
• One-way Calendar Sync: Calendar synchronization is limited to one-way synchronization
from Google Apps to the BlackBerry device. You cannot accept meeting requests, create
new events, or invite new attendees from the BlackBerry device, nor view free/busy
details.
• Calendar Sync: Only events in your primary user calendar are synced. Multiple calendars
are not supported.
• Contacts Sync: Only contacts within the “My Contacts” label within GMail are synced.
• Contacts Sync Delay: Updates to contacts take about 5 minutes to synchronize.
• Notes/Tasks: Notes and Tasks are not wirelessly synchronized to Google Apps. They are
only local to the device.
• Remote Search: Remote search only searches messages cached in the PST cache
content, not your whole GMail mailbox.
• Email Filters: Local BlackBerry email filters only apply to emails that are being redirected
to the BlackBerry device.
• Global Address List: By default, the Global Address List generator only shows names and
email addresses. You can manually generate the GAL to include phone numbers,
addresses, and other contact information. For more details about custom GAL files, see
“Custom GAL Files” on page 83.
• Migration: If you have an existing BlackBerry infrastructure, you cannot migrate users
between BlackBerry Enterprise Servers. You must remove and recreate users.
• Data Recovery and Server Failures: Moving users between BlackBerry Enterprise
Servers, which is a common method for data recovery, is not supported. If a server fails,
you must add users to a new server, and wipe and reactivate all users.
• Manage Folder Redirection on Device Only: You cannot manage folder redirection from
the BlackBerry Enterprise Server.
• No BlackBerry Desktop Manager integration: Changes to device settings in Desktop
Manager will not be pushed to the device.
• No BlackBerry Resource Kit integration: You cannot run the BlackBerry Enterprise Server
resource kit on the same machine that is running the Google Apps Connector.
• No per-user admin features in the BlackBerry Enterprise Server Manager: BlackBerry
Enterprise Server Manager features to change settings for individual user signatures, field
mapping, and other settings are not supported.
• Log messages do not exactly match BlackBerry Enterprise Server for Exchange: Some
log entries will appear different from standard BlackBerry Enterprise Server log entries.
This may affect the functionality of third-party monitoring applications.
• No support for BlackBerry Enterprise Server 5.0: The Google Apps Connector requires
BlackBerry Enterprise Server 4.1.6 with MR 6 or higher for Microsoft Exchange.