Installation guide

5. If the MAPIEncoding registry key exists, perform one of the following actions:

• Delete the key.

• Change the value of the key to 1.

6. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Setup.

7. Verify that the ConfigKeystoreCountry registry key is set to one of the following values, depending on your organization's

environment:

• CN for Simplified Chinese

• JP for Japanese

• KR for Korean

8. In the Windows® Services, restart the BlackBerry Dispatcher.

Configure support for Unicode text in calendars on BlackBerry devices in a

Microsoft Exchange 2003 environment

Before you begin: You must install the hotfixes for wireless calendar synchronization for Microsoft® Exchange 2003.

1. On the BlackBerry® Enterprise Server, on the Start menu, click Run.

2. Type regedit.

3. Click OK.

4. In the left pane, navigate to HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents.

5. Create a DWORD value that is named SetLocaleIDs.

6. Set the value to 1.

7. In the Windows® Services, restart the BlackBerry Messaging Agent.

To open the BlackBerry® Administration Service, you can use a browser on any computer that has access to the computer that

hosts the BlackBerry Administration Service.

Before you begin: To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry device is

connected to the computer, the browser must permit Microsoft® ActiveX® controls.

1. In the browser, type https://<server_name>/webconsole/app, where <server_name> is the name of the computer that

hosts the BlackBerry Administration Service.

2. In the User name field, type admin.

3. In the Password field, type the password that you created during the installation process.

4. In the Log in using drop-down list, click BlackBerry Administration Service.

Upgrade Guide

Configure support for Unicode text in calendars on BlackBerry devices in a Microsoft Exchange 2003 environment