Installation guide

Configure permissions for the Windows account............................................................................................................... 20
Configure Microsoft Exchange 2003 permissions for the Windows account................................................................. 21
Resolve the Microsoft Exchange known issues for wireless calendar synchronization................................................. 21
Verify if the Windows account can access a user account in Microsoft Exchange................................................................. 22
Configuring connections for the BlackBerry Enterprise Server databases.............................................................................. 22
Specifying permissions when connecting to the BlackBerry Enterprise Server databases using Windows
authentication......................................................................................................................................................................... 23
Configuring authentication to the BlackBerry MDS Integration Service database....................................................... 23
Resolving IT policy and application control policy conflicts in a mixed version environment............................................... 24
Resolve IT policy and application control policy conflicts in a mixed version environment.......................................... 24
Backing up the BlackBerry Configuration Database.................................................................................................................. 24
Back up the BlackBerry Configuration Database............................................................................................................... 25
Configuring the LDAP information for the BlackBerry Administration Service...................................................................... 26
Configure permissions for the administrator account on the LDAP server that the BlackBerry Administration Service
uses.......................................................................................................................................................................................... 26
Find the LDAP information that the BlackBerry Administration Service requires.......................................................... 27
Configure the BlackBerry Administration Service to authenticate user accounts from multiple Microsoft Active
Directory domains.................................................................................................................................................................. 27
Migrating BlackBerry MDS Runtime Applications...................................................................................................................... 28
Migrate data from the BlackBerry MDS Integration Service discovery database to the BlackBerry MDS Integration
Service database..................................................................................................................................................................... 28
Install the SNMP service for monitoring by the BlackBerry Monitoring Service..................................................................... 29
Creating a BlackBerry Administration Service pool using DNS round robin that includes the BlackBerry Web Desktop
Manager........................................................................................................................................................................................... 29
Creating a BlackBerry MDS Integration Service pool................................................................................................................. 30
Create the DNS record for a BlackBerry Administration Service instance or BlackBerry MDS Integration Service instance
........................................................................................................................................................................................................... 30
Configuring the setup application to use a non-default static port number for the database server.................................. 31
Create an alias to the database server using the Microsoft SQL Server Configuration Manager................................ 31
Create an alias to the database server using the cliconfg.exe tool.................................................................................. 32
Applications that are installed with the BlackBerry Enterprise Server components.............................................................. 32
Prerequisites: Upgrading the BlackBerry Enterprise Server software...................................................................................... 33
6 Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process..................................... 34