Installation guide

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Contents

1 Overview: BlackBerry Enterprise Server.................................................................................................................................. 5

2 Planning a BlackBerry Enterprise Server upgrade................................................................................................................. 6

Supported BlackBerry Enterprise Server versions that you can upgrade from........................................................................ 6

Replacing the BlackBerry Manager with the BlackBerry Administration Service................................................................... 6

Upgrade implications for the BlackBerry Configuration Database.......................................................................................... 7

Synchronizing data over the wireless network automatically................................................................................................... 7

3 Hardware requirements: BlackBerry Enterprise Server......................................................................................................... 8

4 System requirements.................................................................................................................................................................. 9

System requirements: BlackBerry Enterprise Server.................................................................................................................. 9

System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager..................................... 10

System requirements: BlackBerry Enterprise Server databases................................................................................................ 10

System requirements: BlackBerry Attachment Service.............................................................................................................. 12

System requirements: BlackBerry Collaboration Service........................................................................................................... 12

System requirements: BlackBerry MDS Connection Service..................................................................................................... 13

System requirements: BlackBerry MDS Integration Service...................................................................................................... 13

System requirements: BlackBerry Monitoring Service............................................................................................................... 14

System requirements: BlackBerry Router..................................................................................................................................... 15

System requirements: Computers for BlackBerry Web Desktop Manager users.................................................................... 15

System requirements: Messaging server..................................................................................................................................... 16

System requirements: Firewall...................................................................................................................................................... 16

System requirements: Instant messaging server........................................................................................................................ 16

Supported features and environments......................................................................................................................................... 17

Unsupported environments........................................................................................................................................................... 17

5 Preupgrade tasks......................................................................................................................................................................... 18

Configuring a Microsoft Exchange 2007 messaging environment.......................................................................................... 18

Create a Microsoft Exchange 2007 account and mailbox................................................................................................. 18

Configure Local Security Policy permissions for the Microsoft Exchange 2007 account.............................................. 18

Configure Microsoft Exchange 2007 permissions for the Microsoft Exchange account............................................... 19

Enable BlackBerry device users to send email messages in a Microsoft Exchange 2007 environment...................... 19

Configuring a Microsoft Exchange 2003 messaging environment.......................................................................................... 20

Create a Windows account and mailbox.............................................................................................................................. 20