Installation guide

Verify if the Windows account can access a user account in Microsoft
Exchange
The BlackBerry® Enterprise Server uses the Windows® account to run its services. The IEMSText.exe tool runs a test on Microsoft®
Active Directory® to verify whether the Windows account has Send As permission to the mailbox of a BlackBerry device user in
Microsoft® Exchange. The BlackBerry Enterprise Server requires permission to access the user's mailbox and process messages.
1. On the computer that you want to install the BlackBerry Enterprise Server, open a command prompt window.
2. Type "C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility\IEMSTest.exe".
3. In the Profile Name drop-down list, select the profile names for the user accounts.
4. Click OK.
5. In the left pane, select the user accounts that you want to check.
6. Click Select.
7. Click OK.
Configuring connections for the BlackBerry Enterprise Server databases
The BlackBerry® Enterprise Server, BlackBerry Monitoring Service, and BlackBerry MDS Integration Service store data in their
own databases. The database for the BlackBerry Enterprise Server is named the BlackBerry Configuration Database.
You can create the BlackBerry Configuration Database by installing a BlackBerry Enterprise Server instance or BlackBerry
Administration Service instance, or by running the CreateDB executable. You can create the BlackBerry MDS Integration Service
database or BlackBerry Monitoring Service database during the installation processes for the BlackBerry MDS Integration Service
or BlackBerry Monitoring Service respectively.
The BlackBerry Enterprise Server, BlackBerry Monitoring Service, and BlackBerry MDS Integration Service can connect to the
databases on the Microsoft® SQL Server® using Windows® authentication or database authentication. By default, the BlackBerry
Enterprise Server, BlackBerry Monitoring Service, and BlackBerry MDS Integration Service log in to the databases using the
Windows account that you use to complete the installation process, or the database credentials you provided during the installation
process.
To support Microsoft SQL Server 2005 database mirroring with the BlackBerry Configuration Database or BlackBerry MDS
Integration Service database, you must use Windows authentication. The BlackBerry Monitoring Service does not support database
mirroring.
Upgrade Guide
Verify if the Windows account can access a user account in Microsoft Exchange
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