Installation guide

Supported features and environments
Item Description
virtual environment The BlackBerry® Enterprise Server and BlackBerry Enterprise Server components
support the following virtual environments:
• VMware® ESX Server version 2.5.2 or later
• VMware ESX Server version 3.0.0, 3.0.1, 3.0.2, or 3.5
enhanced network authentication The BlackBerry Enterprise Server and BlackBerry Enterprise Server components
support RSA® Authentication Agent version 5.0 for Windows®.
SNMP monitoring The BlackBerry Enterprise Server and BlackBerry Enterprise Server components
support the SNMP service.
remote access The BlackBerry Enterprise Server and BlackBerry Enterprise Server components
support remote access by administrators who use Remote Desktop Connection.
Unsupported environments
Item Description
DMZ The BlackBerry® Enterprise Server and BlackBerry Enterprise Server components,
with the exception of the BlackBerry Router, do not support installation in a DMZ.
messaging server The BlackBerry Enterprise Server and BlackBerry Enterprise Server components do
not support installation on the same computer as the messaging server.
email application The BlackBerry Enterprise Server and BlackBerry Enterprise Server components do
not support the installation of email applications on the same computer.
instant messaging server The BlackBerry Enterprise Server and BlackBerry Enterprise Server components do
not support more than one type of instant messaging server in the BlackBerry
Domain. For example, you cannot install the BlackBerry Collaboration Service for
use with Microsoft® Office Communications Server 2007 and the BlackBerry
Collaboration Service for IBM® Lotus® Sametime® in the same BlackBerry Domain.
BlackBerry database notification system The BlackBerry database notification system does not support installation on a
computer that runs Windows Server® 2008.
Upgrade Guide
Supported features and environments
17